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We're seeing odd behavior when using Automation to create a new linked issue in another project if a service desk issue is closed with a resolution we added called Escalated. Everything performs as e...

• Question
• automation
• cloud
• jira-core
• jira-core-cloud

I have an email account configured in Jira Service Desk so that emails sent to that email automatically create a ticket. It seems to only work randomly.  So far only correlation I've noticed i...

• Question
• cloud
• email
• jira-service-desk
• jira-service-desk-cloud

In JIRA 7.3, a user can see recent Sprint reports, but is unable to see reports for Sprints from a year ago.  I am an admin, and can see reports for Sprints for this project.  What would pr...

• Question
• jira-software

Server version 6.10.1 In the sidebar, i'd like my users to click a parent page, not expand it, but click it, then when the page loads, it has expanded the child pages to show what's included.&n...

• Question
• confluence
• confluence-server
• server
• side-bar

Hi all! I've been struggling with this question, what do you do to limit a multi user picker field to a certain group or project role? As many of you know, you can limit single user pickers out of t...

• Question
• adaptavist
• atlassian-marketplace
• jira
• jira-server
• jira-service-desk
• +2 more tags...

quel est sens de la  différence entre  échéances dites " a venir" et "à la une" en page accueil ?  

• Question
• trello

The number at the top of the list does not match the number of users I actually have in the group. There is no second page. Where are the other users in the group?  

• Question
• cloud
• group
• jira
• jira-cloud

Is there an ETA when later version of SQL Server (2016, 2017) be supported with JIRA?

• Question
• jira
• jira-administration

We are in a specially regulated industry where we have to store all of our business data in Canada. Is there a way we can specify the storage location of our Jira Cloud tenant? For example, Office ...

• Question
• jira
• jira-cloud
• jira-core
• locale
• storage

Is there somewhere to find a DETAILED list of what the JIRA permissions actually give people permission to do? And no the one in the JIRA admin guide is not what I am looking for.  It is not a ...

• Question
• jira

Hi! we would like to have a knoweldge database so that our users check if the question they are going to create already has an answer.  The way it is working for us is that the "related alrticl...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

When creating an issue there is a 'configure fields' option in the upper right hand corner.  It pops up a window that displays 'all fields' for your screen scheme or you can do 'customize' to hi...

• Question
• jira
• jira-administration

Currently in the Board View, the pages shows the list of epics and tasks nested under each tasks.   How do I edit the epic list order in this view? For example, I want to have the list show a...

• Question
• cloud
• confluence
• jira
• jira-cloud

I am trying to create a user macro with a body that takes in a string (ex. Hello - World). How do I store each word separated by the "-" in a variable? Below is what I have tried:   #set ($var...

• Question
• atl-adm
• confluence
• user-macro

We have contractors that work on only one project in our company. But, they can see all of the other projects we work on in our company. How do I restrict their access to the one project that they a...

• Question
• cloud
• jira
• jira-cloud

How can I create a view that shows all projects under a specific category (not the issues, just the projects), or all projects that I am the lead on?

• Question
• cloud
• jira
• jira-cloud

I want to search tickets using a filter that response all the tickets that were commented (or could be transitions made by) by a user (different than currentuser) Does anyone can help me. Thanks.

• Question
• jira-core

Hello, Can someone tell me if there's a JQL query that can be built as a condition to enable "Escalate" status ONLY those issues that are "CreatedDate" + 7days old and status is still "OPEN"?

• Question
• escalation
• jira
• jql
• query

In the screenshot, a yellow background highlights the free space on the panel. How can I transfer custom actions to this free space?

• Question
• sourcetree

I use to be able to create subscriptions that would send me emails with updates on that project, but I'm not able to find this feature on the new jira. I would like an email to go out to the team eve...

• Question
• jira-software

Oops! We missed Topic Tuesday..... whomp whomp. Thankfully Wednesday has a whacky adjective we can use to keep up the fun! This week, we would like to focus on what the community is looking for fro...

• Discussion
• ace
• ace-fort-worth
• plan

Hi All,   I am trying to push the repository to codecommit through bitbucket pipeline. It was working fine .  Now, I am facing an error. the error looks like.   remote: processin...

• Question
• aws
• bitbucket
• bitbucket-cloud
• bitbucket-pipelines
• cloud

When a tech is getting ready to resolve an issue we want to make it mandatory that they add a comment in the resolution pop-up box.  Is there a way to do that?

• Question
• jira
• jira-administration

I've just kicked off the use of Service Desk and Confluence at my company. We've provided old-school support for years (email, phone) and I'd like to provide customers with a quick and dirty help gui...

• Question
• cloud
• confluence
• confluence-cloud
• jira-service-desk
• jira-service-desk-cloud

Upon downloading the 30-day trial. I am unable to get things set up. It is asking to chose a different port. Right now it's stating that HTTP port 8080, and Control port 8005 is being used. How shoul...

• Question
• atlassian-support
• jira