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A few of our custom fields have a descriptor associated with it (placed underneath the field).  For example: Field: POC Descriptor: The point of contact for an issue.   In the Descripto...

• Question
• custom-field
• field
• jira-core
• jira-core-server
• server

Hey, community- to give greater detail- I have created a Project in Jira for an IT Helpdesk. I want to have it set, so whenever an issue/request is made, regardless of who creates it and it gets assi...

• Question
• jira-service-desk

I have a very active development community and it has become necessary for me to limit who can download and install plug-ins.   I have not seen any way to take away this ability on a g...

• Question
• cloud
• confluence
• confluence-cloud
• jira
• jira-cloud

When a user transitions an issue to a status, we want a comment to be automatically entered so that the reporting customer can see progress but the user doesn't have to enter the same dialo...

• Question
• cloud
• jira
• jira-cloud

...ike "Thanks buddy!"and re-opens the ticket accidentally, another survey is not mistakenly sent to the customer. This will result in a cleaner inbox and happier customers! Public docs for this: S...

• Article
• atlassian-marketplace
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• +1 more tag...

I am a relatively new Project Admin, learning everything by trial and error.  I've searched through the documentation, but can't figure this out. I created a project, added a workflow, screens ...

• Question
• jira
• jira-server
• server

Gliffy just launched a new functionality for our Gliffy Diagrams in Confluence for Cloud.  When you hover over the Gliffy Diagram viewer in a Confluence page, a new button "Add to Gliffy Projec...

• Discussion
• atlassian-marketplace
• gliffy

[Solved]

• Question

I wanted to make sure the Columbus User Group knew about this opportunity from the speaker for our October meet up, Rachel Wright. She is offering her latest course free through the 31st! Jira Sc...

• Discussion
• ace-columbus

I am setting up a project to help my Operations team better manage order entry, and I'm struggling a bit to identify a way to log contents of an order in a custom Jira field. Is there any way to log...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

I have a bitbucket project integrated with Jira where I could see the Jira links in Bitbucket UI but the same Jira reference isn't available with Bitbucket webhooks for a Pull Request events. Kindly ...

• Question
• bitbucket
• bitbucket-cloud
• cloud

Is there a Stash (BitBucket Server) API endpoint that will provide the server UTC timestamp of when the request was received?

• Question
• bitbucket

After updating SourceTree 3.0 I can not open the repository settings pop-up. The application stack and not responding. I am trying to set pgp key to the repository. 

• Question
• sourcetree

So I've added in the AUI Single Select in my JIRA plugin, and when I hit enter after making my selection, the URL changes and gains a parameter with a key that is the name of the Selector and value w...

• Question
• app
• atl-dev
• atlassian-sdk
• aui
• jira
• +2 more tags...

Hello, One of our customer is using Jira software 7.5 and wants to upgrade it to the latest version. So is it possible to upgrade to the latest version from the current version. If yes, can you plea...

• Question
• jira
• jira-administration

I'm currently on our Kanban Board and when I click on an issue, it displays the details in a popout side panel on the right. How do you configure this popout side panel?   It currently has fie...

• Question
• jira-core

Hi! In my company we all use Jira. However, there are certain additional apps that only 1 or 2 teams are using. My question is, should we always pay 3$ per user /month, for example, even if most of...

• Question
• trello

Is there a way to have a Ticker Tape across the bottom of the Screen with data from JIRA like % complete, Number of open items.

• Question
• advanced-roadmaps

We have configured our pipelines to tag some commits using Oauth authorization mechanism and that was working fine. However, once we set branch permissions of one of our branches to a user group...

• Question
• bitbucket
• bitbucket-cloud
• cloud

My site is on Acquia Cloud and we ustilize Sourcetree to move code up to the site.  On November 12, Acquia is removing Github support for algorithms used by all versions of libssh2 below 1....

• Question
• sourcetree

I am the System Admin at our facility. Confluence server shows the original space creator name (and no photo). Confluence mobile shows the original space creator name (with a photo). &nbsp...

• Question
• confluence
• confluence-server
• mobile
• server

Since I can't set priority items to display in Trello Home, I use due date as a proxy. However, if my due date is sufficiently old Trello Home no longer shows it. I have items that have not been com...

• Question
• home
• priority
• trello

We recently upgraded our version of JIRA to 7.2.7 and we are now seeing issues with our recently created issues charts.  The XY Axis are showing wingdings and other symbols making it very diffic...

• Question
• font
• jira

So it appears that when you do a Next-Gen project you are not able to categorize projects. We have about 5 sites, so we want to create 5 project categories so each project category will have its own ...

• Question
• jira
• jira-core

Hi, since JQL doesn't allow to filter on request groups I'm replicating the same request types on different groups to be able to assign the requests from different groups to different queues, but th...

• Question
• automation
• jira-service-desk
• request
• request-type