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I have a license for 3 agents, and I created those 3 agents. Now I want that if someone from my company, sends an email to a specific address (domain is in whitelist), a ticket will be created. But...

• Question
• agent
• email
• jira-service-desk
• jira-service-desk-server
• licence
• +2 more tags...

Looking for help with some error messages our customers are getting with the portal: I have 2 customers that have been sent the portal link and they logged in a little over a week ago. They forgot t...

• Question
• jira
• cloud
• jira-cloud

I'm trying to recap activity (specifically page creation) in a given Confluence space within a given time frame.  I've tried to keep track of that separately as pages are added, but I haven't st...

• Question
• confluence

....DefaultServletHttpRequestHandler] 08-Feb-2019 09:52:58.646 INFO [localhost-startStop-2] org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerMapping.register Mapped "{[/reload],methods=[PUT]}" onto public...

• Question
• confluence
• confluence-server
• server

I have a single select drop down field called " request priority" and I would like to add a bulleted list to the field description defining what each priority option means.  Does anyone know a w...

• Question
• custom-field
• jira
• jira-server
• server

It seems that sometime in mid-January, the Bitbucket UI stopped indicating whether our automated Docker Hub builds were succeeding.  Here's what I'm talking about: Did something change/brea...

• Question
• bitbucket
• bitbucket-cloud
• cloud
• docker

Here is the scenario I have a project where I have two workflows  Workflow A if ticket type is story and Workflow B when ticket type is Bug. On create event we want that if a ticket being cre...

• Question
• cloud
• jira

I'm doing my due diligence to ensure no apps are broken before doing a AD level upgrade, we're currently on 2003 level but I want to upgrade to 2008 R2 but need to make sure jira works, I've looked/s...

• Question
• jira
• jira-administration

...ur queue and that we are actually working on them. Is there a simple way to create a dynamic public document that shows this?

• Question
• advanced-roadmaps

Anyone know how to display an image from another page using the new editor?  Clicking attach file immediately takes me to OS upload UI.

• Question
• cloud
• confluence
• confluence-cloud

Good Day, We, NOVA AUG Leaders are always trying to bring the best to our members. This week, we got the approval from a GREAT Atlassian Partner who will be in the US on March (Yes they are oversea...

• Discussion

Sometimes I need to add a 10-15 stories to a Confluence page and I was wondering if there was a faster way to apply the JIRA Issue/Filter macro. Im looking for a similar solution to how I can ad...

• Question
• cloud
• confluence
• confluence-cloud

From an app that I want to integrate with JIRA Cloud they guide me to do the following. But I have no idea where to find this menu in JIRA Cloud     From your Dashboards page, access “...

• Question
• jira
• jira-cloud

I am currently attempting to use the advanced search feature to create a filter for users in different offices. If possible I would like to pull this data from our active directory but am having diff...

• Question
• active-directory
• jira-service-desk

Hello, I want to change cloud provider. How I can deregister jira license on this server and activate on another?

• Question
• jira-software

I'm an ordinary Bitbucket user, without administrator privileges. I'm trying to configure Push Email Notifier (add Velocity templates). But I often see a message: "An error occured while processing t...

• Question
• bitbucket
• bitbucket-cloud
• cloud

This seems to be a perennial issue, that apparently never got resolved fully. I am currently using latest update of ST 3.0.17 and GitBlit as a remote host, but have been experiencing this probl...

• Question
• sourcetree

I'm trying to create an automation rule that links a newly created ticket with similar tickets based on a JQL condition.  So for a newly created ticket, if the company id equals the compan...

• Question
• jira-service-desk
• jira-service-desk-server
• server

Hey, Atlassian:  Did you guys realize the number of times this question have been asked? The authentication has serious problems, nobody understands why is so complicated to get this working. ...

• Question
• sourcetree

Is Jira Support Desk on cloud standalone, or do I also need to subscribe to Jira Software or Core?

• Question
• jira
• jira-service-desk

Hi, On view issue page i am using java script to add couple of buttons to create  sub-tasks of specific types. What i am able to achieve so far is. JIRA.Forms .createSubtaskForm({parent...

• Question
• developer
• javascript
• jira
• sub-task

Hello, I am trying to create JQL that should itself use another JQL. From the output of the first, I want to check a specific field and then show data is it even possible? For Example : Xray Test ...

• Question
• jira
• jql
• xray

Hi Team, Happy Friday!! One of our user got an automated email from confluence with subject as below. [EXTERNAL] : [USCC IS Confluence] Recommended in USCC IS Confluence for <user-name, &g...

• Question
• confluence

During my testing period I'm testing Jira Service Desk and Jira Core. I want to delete Jira Service desk and test only Jira Core from scratch...   How is the procedure

• Question
• jira-core

I'm currently trying to integrate our old system Mantishub into jira, but it's not possible. Even the backup file Mantis does not contain entitis.xml ! so we can't have all our data with attachments ...

• Question
• jira-service-desk
• import
• mantis