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We are in the process of test the Jira Service Desk with the go live target date of 02/11/19. While testing we found that SLA tracking has been turned on, we did not have it running when we were just...

• Question
• jira-service-desk

Hello,   I figured posting here might help me out more as google and community searches have not helped out much. I'm trying to use a script runner remote custom listener in Jira to detect an ...

• Question
• bitbucket
• jira

How does the password log obviscation work, does this simply mask anything that uses the variable name, or does it mask anything that has the value of the password ?

• Question
• bamboo

We are creating a lot of users inside Jira and we would like to disable these notifications sent to new users.   Doeas anyone know if there is a way to do it?   Thanks in advance!

• Question
• account
• jira-service-desk
• jira-service-desk-server
• notification
• server

Jira Servicedesk gives the opportunity to link cases. We serve 22 departments that use the same system, chances are that if there's a problem with the system several departments will raise a case in ...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

The incoming mail for our Service Desk is handled by a POP connection.  I need to use the mail handling in JIRA SD to filter out email that is COPIED (CC) to a specific account. Any suggestions...

• Question
• jira-service-desk
• jira-service-desk-server

Greetings.  Newbie question I think....  I took over admin of our company's JIRA Cloud deployment.  We have a bunch of duplicate custom fields and I'm pruning. But one of them is LOCK...

• Question
• cloud
• jira
• jira-cloud

As a PM, there are some plug-ins that I would like to test out on my own, before deciding to purchase a subscription for the team. However, contacting our admin just for trialing a plugin is rather t...

• Question
• jira
• jira-administration

Hi All,   I want to retrieve all the net new jira projects from the last 6 months. Any help would be much appreciated .   Thanks

• Question
• cloud
• groovy
• jira
• jira-cloud
• script
• +1 more tag...

Jira 7.8.2 Out-of-the-box - *no plugins possible* I've created a templated Jira Project with Epics and Issues (and they're linked i.e. in the Scrum Board and Kanban Board's Backlog View the Epics P...

• Question
• jira-software
• jira-software-server
• server

...d> </tr> <tr> <td>Eve</td> <td>Jackson</td> <td>94</td> </tr> </table>", to: [ users: [[ name: "Internal", active: true...

• Question
• adaptavist
• cloud
• jira-cloud
• scriptrunner

Hi, We have set up Jira Data Center and would like to migrate projects with most of the data which would basically mean issues with comments, attachments, history etc, from atlassian SaaS version (*...

• Question
• adaptavist
• app
• import
• jira
• migration

Hello,  Our confluence was deactivated by another administrator.  A lot of documentation was in our confluence when this was deactivated.  When I go to Confluence, it now asks me ...

• Question
• cloud
• confluence
• confluence-cloud

Hi,    For some reason, when I search for my site, it returns the title of the page taken from the html <title>blahblahblah</title> but then adds the words - Confluence M...

• Question
• confluence

We have crowd configured with active directory. Users are added to a AD group and they appear on crowd. We removed a user from AD group but crowd is still showing that user in its list. We have resta...

• Question
• crowd

Hello! I am attempting to pull a report that will show me when the risks I have entered into my Kanban board have become issues. The outlining concern that I have is that the current workflow set up ...

• Question
• jira

Hi all,   For reasons I have no control over, some of our staff can access both confluence and Jira, and some Confluence only.   As such, it is easy for us to just put a Jira Qeuery in ...

• Question
• confluence
• confluence-server
• macro
• server

Hi I would like to correct the spelling in a label: sandbox to Sandbox But even after removing the label from all articles where it was used, I still was offered the old version. So, my question i...

• Question
• confluence

  It is great that I can use CTRl-V to paste in a screen shot to my Jira item comments, but notice how cryptic the resultant PNG name is when you hover the mouse over the pasted screen shot whe...

• Question
• jira
• cloud
• jira-cloud

I already found that "version 4.2 or later of the Jira Importers plugin is compatible with Mantis versions 1.1.8 to 1.2.16". Is this also applicable for version 8.0.8 of the Jira Importers plugin ? ...

• Question
• import
• jira-software
• jira-software-server
• server

Hello:  I'm wondering what the query syntax would be to search custom date fields by month, regardless of year. For example, if we have two issues, one with a field value of "2019-02-01" and on...

• Question
• filter
• jira
• jira-service-desk

I have the Confluence Server Version. If I want to create an area I can choose between 3 areas (blank page, knowledge base, personal area). Since I want to write my own Blueprint, the question arise...

• Question
• confluence
• confluence-server
• server

Hi After upgrading from version 7.6.4 to version 7.9.2, we are getting the below error. We are using jira data center, with 2 nodes (Aincrad is the name of one of the nodes.) We've also changed the ...

• Question
• jira
• jira-data-center
• jira-server
• server

Hi, I have created a button that is using the macro "create from template". However when that button is clicked, it takes me to the "All Updates" page for my space rather than creating a new page fr...

• Question
• confluence

I am new to Bamboo.  I setup my Plan and want to use a Task Script to use my python code inline.  I am using this against a Windows agent.  I am using the Shell interpreter and also tr...

• Question
• bamboo