Hi all! :) Would it be possible in any way to change the icon of a custom field as you can when creating a Card Button in the Butler Power-Up? If not, here's a suggestion for new re...
Hi, a colleague is getting the following error while creating an Epic in the structure view: "It was impossible to add the item to the structure because of the automation installed: Cannot add items...
Hi, all! After issues amount reached 10000 in one of our project next issues are created with any numbers more than 10000, but numbers change not 1 by 1. Now we have more 20000 numbers in issu...
Dear members Attlanssian. Someone can tell me how can I integrate Confluence with Active directory ? Kind Regards
Hi there, We currently use the template comments through ScriptRunner for our Jira Service Desk projects. However, we have other projects that we do not run Service Desk for (i.e. normal Jira Softwa...
I received notification from Atlassian that the New Issue View is completing its rollout soon. What's not clear, and I haven't been able to find an answer, is whether the old view will remain an opti...
We are planning to migrate our Jira server environment (our current production system) to Jira cloud (new). We have migrated the whole environment already several months ago (via backup server ...
Hi Having issues with Publishing pages and seems its down to proxy not supporting web sockets, but it was working last week and has stopped few days ago. Anyone encountered this issue
Our JIRA 8.2.3 production system is not generating the atlassian-jira-security.log file, JIRA installation was standard, no changes to log4j configuration. What disables/enables genratio...
Hi, We are creating a "Submit a Ticket" form/screen for service desk. My requirement is: On screen we have many fields like Text Box, drop downs, check boxes and etc. &nbs...
Hello, I'm using MISC Custom Field plugin and I want to make multi select with values. I'm using this groovy script: class OptionType extends Option{ } def option = new OptionType(...
Hello Team, I want to confirm whether Anchor Macro is available for new pages in Confluence Cloud?One of our user is not able to find it but for some user it is available. Not sure why this is happe...
Hi, have question about Weight field in Jira. We mostly don't use weight in our projects, but it's required field in Global permission. Want to change it to optional. What will happen, or what...
Our customers love Jira Service Desk. It’s easy to use and powerful. But it needs some care. If you work with JSD the following story might sound familiar to you. Everything is fine in the begi...
Hello Team, I am trying to use condition evaluates option for Script Listener while using issuelink created in Jira cloud. I am trying to evaluate whether outward issue issuetype is CII Event: issu...
Hello guys, I'm trying to migrate my self-hosted instance to cloud and I got the following error when importing data (zip): Error importing data: cloud.atlassian.logmon.laas.api.Pri...
I want to integrate Outlook to JIRA. Is there any plugin available which gives issues details next to outlook email without any navigation. When the user clicks on the Outlook Jira notification aut...
unable to see my subtasks in active sprint when a substask is moved from In progress status to dev complete status
Hey guys, because JIRA we can't assign two people at one task, I'm trying to use "custom people field" in an issue. I have a slight issue with this approach: I can't see where I am assigned to by oth...
Hi - I hope someone out there has an answer to this. I've added 'Due Date' onto my 'issue' form, so that each new Kanban card gets created with a due date. I did the same with St...
Dear members Attlanssian. I'm new to Jira Service Desk, and I would like to know How to get a new licence, because my initial triall licence is closed!! Regards
Hi there, wie've got very strong problems with our Servicedesk performance since yesterday. Our Jira is not hosted on an individual server. Do you currently have any issues with your cloud hosted pr...
Hi all. One of our user's contacted me stating that they couldn't comment on a ticket they were a watcher in. I noticed when I changed the ticket reporter to be said user, then they could...
I see that there are supposed to be a lot of automation rules in the JIRA service desk, however, when I look there is just 1 of them, that sends an email when something changes. What I want ...
I am trying to create a JIRA dashboard. While i try to add gadgets like sumup or heatmap the gadget appears blank and doesn't load the details to attach filter
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