Slow ServiceDesk since Nov. 11th 2019

[Leif Gringmuth]

Hi there,

wie've got very strong problems with our Servicedesk performance since yesterday. Our Jira is not hosted on an individual server. Do you currently have any issues with your cloud hosted products?

Thank you for an reply and your support!

Kind regards

Leif

[Alexis Robert · Accepted solution]

Hi @Leif Gringmuth , 

there is an ongoing incident for several Cloud products, as you can see here : https://jira-service-desk.status.atlassian.com/.

This is why some instance are slow this morning.

Atlassian is working on the issue and it should be resolved soon.

Let me know if this helps,

--Alexis

[Leif Gringmuth]

Hi @Alexis Robert

yep, absolutely, it helped, thank you. As I noticed, you know about that issue and you also already monitoring it.

I didn't know about that Status Page before, sorry!

All the best

Leif

[Alexis Robert]

You're welcome @Leif Gringmuth  ! Please remember to mark this issue as "Accepted" so that other users can find it later :)