Hi, We are looking at moving our legacy system to JIRA for our customers. What we want to do is to eliminate double work. The idea is a customer adds a service desk ticket and once in a statu...
We are using JIRA cloud which is currently integrated with System Confluence. As we are different software project, so we have a server version of confluence we would also like to integrate with JIR...
...chosystem? Any chance this is not going to be true? May be we can help to certify XStreamOS/illumos as a supported platform? Gabriele
how to make required field only in subtask in one project?
Hi, This is to bring to your attention that, i am using Windows 7 Professional, as per the instructions in the Jira we can paste a screenshot by pressing ctrl+v we can paste a screenshot f...
I'm getting following message after trying to import existing Jira project. An error occured during the import process. Import again with a different backup file or get in...
Hallo everybody, I'm working with a customer and they have two working students here working with attachements. They have this process: 1. Student A has to view all attachements on issues after a c...
One of the bigger challenges of a successful Jira Align implementation is getting Jira Align connected to a Jira instance that is located behind a firewall. The aim of this article is to give new cli...
Hello , I've created a project called "Test Project" & I am the owner of this project . My project has 2 different teams depending on their specialization . 1) Unix 2) Windows , is...
I have both Software & Service Desk Integrated with Same Url. I want my customer to create tickets in both Software and Service Desk projects. In Software if customer sends an email and it will...
Hi, we want to prohibit certain users the ability to raise requests in certain projects (they get confused about too much options). But in general we need public Service Desk projects. How can I ach...
Hi, the "Search for Issues" field is not displaying all issues I have open in a project. It only displays a small number of them + open issues from another project Any thoughts?
Hi all, I defined in my Jira: when I create a new issue then also link with the same status will be created. issue status(open) -> link status(open) now I want to add a condition that ...
Is it possible to add a pattern in Default reviewers -> Branch pattern -> Source branch to match all but two branches? I want to add a default reviewer to all sources except release/* and hotfi...
Hi, I think I have a misunderstanding of the customers in JIRA. Maybe you can help me here? - The Service Desk is public - I have 4 Customers, A B C and D - I have 5 users, ...
In a project, how do I view all transitions in the workflow on my screen but some of the transition buttons are disabled? Because I want to view all transitions but I should only be allowed to ...
Hello, using Comala Document Management, we add page view restrictions based on specific states. So there are already quite some pages which can be viewed by only a special group. We want to add a...
I'm attempting to add an assignee to the workflow of a request type (any type has the same issue). I select the "create" step of the workflow, then add a rule to "assign to me" when an issue is creat...
Hi, When clicking on links in a confluence page that take you to a section on the same page, you cannot use the back page browser arrow to get back to where you click from. This happens for every l...
I am trying to list all the projects after establishing the jira connection. jira.projects() But I find few projects missing. But I those projects are available in the UI an...
I followed the steps in Jira on how to add a new workflow, so that I can explore the navigation of drafting a workflow. However, when I created a status, and tried adding transition from one...
We are looking at starting to use Jira Service Desk, however we are dependent on connecting it with an older Jira Software on-prem server. Anyone done anything like this before/know if it is possible?
When attempting to login, after email & password entered, the page goes to a blank page with OpenID Transaction in Progress, then reloads, then OpenID Transaction in Progress, the reloads, e...
I have a bitbucket server git repo with LFS turned on. Yesterday I activated the use of LFS for a number of file types in my local clone and pushed all changes, including .gitattributes in the repo r...
While creating a Issue, If the time tracking fields are kept blank, the fields disapper from the view screen of that issue. If again we want to add the original estimate or the Estimate, we ne...
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