Community resources
Community resources
Community resources
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Hi, I have set up 2 rules. One rule checks for time to first response sla and if 30 minutes are remaining, it will send mail. Another one is similar with difference in the time duration, this one se...
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Challenge: When projects start to fall behind due to us "building the plane while it's flying" there are Story tickets frequently pulled in that haven't been pointed. Question: Is there any way ...
- Question
- cloud
- jira
- jira-cloud
- points
- story-points
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Hi everyone, I’m running into an issue in Jira Service Management where multiple participants end up added to tickets (either as Watchers or Request Participants). Every time a new comment is added—...
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The Community Advisory Board was established in 2017 to amplify the voices of our Community Leaders within the Atlassian Community team. In 2020, we began publishing an annual report that provides in...
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I don't see the Project Pages Feature in my project settings. Is it available for those not using Jira Cloud?
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En específico, deseamos eliminar las metas creadas dentro de Atlassian Home. Sin embargo, solo se nos presentan dos opciones: archivar y copiar. No encontramos la opción para eliminar la meta...
- Question
- atlas
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We are using Jira 8.20 and we have a request to extract comments from tickets that are past their due dates. When we do an extract all fields, there is a column for comments, but it is blank. The sy...
- Question
- jira
- jira-server
- server
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I have JSM Incident issues that are cloned and the clone moved to another JS project. I am trying to create an automation that is scheduled for 2-3 times a day to run through all open JSM Incident is...
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I want to create a form and make it accessible to people within the company to provide feedback when they are UAT new functionality. The people who would be using the form don't have a JIRA login s...
- Question
- cloud
- jira
- jira-cloud
- jira-service-management
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how to represent math formula in markdown in bitbucket wiki/comments ?
- Question
- bitbucket
- bitbucket-cloud
- cloud
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I am looking for examples of knowledge bases that are external/customer-facing that have been built on Jira/Confluence for some inspo. I am revamping our Help Center and we use Jira.
- Question
- cloud
- confluence
- confluence-cloud
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I am looking for examples of knowledge bases that are external/customer-facing that have been built on Jira/Confluence for some inspo. I am revamping our Help Center and we use Jira.
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Calling all agency teams! We are just two weeks our from Team on Tour: Government–our annual event for agency teams. Grab a free pass and join us on March 11, 2025 in Arlington, VA. This event...
- Article
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Calling all agency teams! We are just two weeks our from Team on Tour: Government–our annual event for agency teams. Grab a free pass and join us on March 11, 2025 in Arlington, VA. This event is a...
- Article
- event
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Could somebody please provide me with a little bit more information regarding Atlassian? Are you handpicking prospects? Have I nearly stumbled upon this or has it intentionally been delivered? Thank...
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Hi everyone, Got our very first project on production about a week ago. And also got our first "problem" I can't find a way to resolve. Here is the point. User send us ticket with attache...
- Discussion
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Is there a way to create a field viewable only to the internal team. I'd like to create a field on a form that is only viewable to the internal team.
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Hello, everybody; I would like to get your input/suggestions; if maybe you know an easier/better way with the built-in features. In our instance we have a custom field and some automation rules...
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Is the automation trigger "when a due date is completed on a card" option only available in the paid version?
- Question
- cloud
- trello
- trello-cloud
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I am trying to regain access to my business Confluence instance. Unfortunately every account was disabled including myself as the admin. I can't open a support ticket or even sign in with my account ...
- Question
- account-identity
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I have a Jira Plan that my team is going to start using to display Epics that we're going to work on in a particular Quarter. As part of this Timeline view on the Plan, I want to show as a column rel...
- Question
- cloud
- jira
- jira-cloud
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is it possible to make the resize icon in the dialog header by atlassian-connect or react js script? "webItems": [ { "key": "web-item-system-content-button", "locat...
- Question
- cloud
- confluence
- jira
- jira-cloud
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We've recently turned on the Customer & Org Profiles feature in an older JSM project. We've created some custom fields on our customer records, and have enabled the ability to view the fields in ...
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...escription').setHidden(true) // This line does not work // field.setFieldOptions(['Sub-task']) //only Subtask is allowed but nothing shows up....
- Question
- data-center
- jira-data-center
- jira-server
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Where are you on your Jira journey? Most of us start out simply trying to survive the never-ending list of Jira configuration requests. I remember those days well! After some time and experience, you...
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