I've Changed my Email Address and am locked out of Trello

[Lee Webb]

I changed my email address about 6 months ago and no longer have access to that inbox. My Trello account was set up in that address and as such, when I try and log in, the code goes somewhere I cannot access. Is there any way that I can change the email address on an account without actually logging into it first? 

[Sakshi Verma · Accepted solution]

Hi Lee ,

For security reasons, we're unable to change the email address associated with your account. Your best bet is to contact your former employer to ask if they may be able to help you reclaim your account by temporarily activating your old email address. Once your old email address is activated, you can recover your password at https://id.atlassian.com/login/resetpassword.

You might also check if you’re still logged in to the account on one of your devices (for example, on your mobile phone) so that you can share access to your boards with your new email address ?

Thank you !

[Lee Webb]

Great thanks