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Unable to create an issue using token with scopes

Romain LOUET
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February 9, 2026

Hello,

Using Rest API, I am not able to create an issue (https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-post).
That works with a full token, but I have a 401 using scopes.
I tried with granular and classic scopes : 

  • read:jira-user
  • read:jira-work
  • write:jira-work

-> 401

  • read:project:jira
  • read:project-role:jira
  • read:issue:jira
  • read:issue-type-hierarchy:jira
  • read:issue-type:jira
  • read:field:jira
  • read:project-version:jira
  • read:application-role:jira
  • read:group:jira
  • read:avatar:jira
  • read:user:jira
  • write:issue:jira
  • write:issue.property:jira
  • write:comment:jira
  • write:attachment:jira

-> 401

I add more than required in the doc because I have to edit Issues and query User

An idea for the missing scope(s) ?

Thanks

3 answers

3 votes
Akash Singh
Community Champion
February 9, 2026

@Romain LOUET Welcome to Atlassian Community!

I'd recommend only using with the classic scopes (write:jira-work) for your use case. 

Now coming to making the request to the endpoint, you would need to use OAuth 2.0 tokens, you'll first need to construct the request using the appropriate resource URL that includes your Cloud ID, as outlined in the documentation:
🔗 Enabling OAuth 2.0 (3LO) for Atlassian Cloud

Your API endpoint should look like this:

https://api.atlassian.com/ex/jira/{cloudid}/rest/api/3/issue

You can also retrieve the cloudid following the steps mentioned in this Atlassian guide.

1 vote
Trudy Claspill
Community Champion
February 9, 2026

Hello @Romain LOUET 

Welcome to the Atlassian community.

I think you may be running into the issue described here:

https://jira.atlassian.com/browse/CLOUD-12617

I think you need to be accessing the endpoint with a different URI:

https://api.atlassian.com/ex/jira/{cloudId}/rest/api/3/issue
0 votes
Mohamed Benziane
Community Champion
February 9, 2026

Hi,

Did you add the user to the project where the issue should be created ?

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