I've been having issues with the Jira/Outlook integration. It seems to endlessly create tasks for service issues. I've disconnected the integration for the service desk, reauthorized my MS365 account...
Hey all, I don't have any other solution to my problem than asking here. All my google-ing, chatgpt-ing etc have not yielded any usable results: In another Jira instance, where I don't have admin ac...
I am currently experiencing an issue where using the REST API to edit a file of approximately 6–7 MB results in a gateway timeout error. Given the file size, this seems unexpected. Could you ...
I need the 6 epics at the bottom of the screenshot to show under the Initiative that is above them.
While investigating an automation rule and seeking help in the community (see post here), I came across an interesting anomaly that I could not explain. I have since found the answer and wanted to po...
I have an automation rule setup to create subtasks when an issue changes state. This has been working fine until today. Usually, it takes only a few minutes to execute. Today, it took 15+ min...
Thinking of starting a separate Confluence Cloud instance just for public information. Is there a very secure way to share pages with public within a Confluence instance? I see lots of options but am...
I have two lookup tables, one defines the start hour and the other defines the end hour. I need to create a variable which will either be true or false based on whether the current hour is within t...
I'm currently evaluating Trello for our club. Is there a way to display all the tasks on a Board on the Android widget? Currently i found a Solution by adding an Automation which ad...
When someone changes the Target end date ( which is a field available in automation) I want JIRA to automatically change a custom field (Projected End) to the same date. I would like to use automatio...
There was a known issue yesterday which has been marked as resolved (link to issue: https://jira-service-management.status.atlassian.com/incidents/hbhx13fzvdgz). However, we are still experien...
G’day, Training and Certification friends! I’m writing to share an update from the Atlassian certification team. Atlassian is invested in its Cloud product growth, and our customers are ...
I have a custom field for Percent Complete. This is a single picker field with a few simple numerical values to choose from. The team wants the Percent Complete field to be automatically upd...
We use Comala for our approval flow with in our Confluence SPACE. One of our Document Management Workflows require some changing where approval people were concerned. I have made the change in the w...
I am trying to create a defect automation but this is the error that it throws but the same is followed for other projects and they seem to work what can I do to get this sorted
Hello, I’ve been tracking average resolution time and time spent waiting on customers for some specific issue types (using the same filter). However, I’ve noticed something odd: in Februa...
Visor is the modern and beautiful project portfolio tool that syncs bi-directionally with Jira -- so you can create Gantts, roadmaps, and reports in minutes. You can even share these Jira visualizati...
We have the requirement to ensure two factor authentication for Jira and Confluence for users with and without mobile phone. I'm not yet clear if it's possible to use a hardware token instead of an ...
On the create screen, I can restrict the selection of multiple component values. However, on the view screen, users can still select more than one component value. How can I enforce the same restrict...
Hi! I have many problems with clone a github private project since yesterday. I always used https to clone projects, but since yesterday i can't clone/pull/push, i receive rpc erros. I read many s...
Hello, I'm trying to assign a ticket to a team member, but once I enter her name, an error message pops up: We couldn’t update the Assignee valueYou can try again in a few minutes, or...
I have been trying to use the API: /result/{projectKey}-{buildKey}-{buildNumber : ([0-9]+)|(latest)}?expand&favourite&start-index&max-results my version is: ...rest/api/latest/<...
Hello everyone, I'm looking for a way to do the following with Jira Automation: I have two fields (Approved, Rejected) where users are entered. When an approver rejects an issue, their name is auto...
Hi Atlassian Community, I need to change my Atlassian Cloud site URL from oldproject.atlassian.net to newproject.atlassian.net . I understand that Atlassian does not provide a direct way ...
i have a transition from "Work in progress" to " Waiting for customer" after customer responds it should go back to "work in progress" only not to any other status. Note: we have two transition from...
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