Community resources
Community resources
Community resources
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I need to set up customers in Jira Service Desk but need to capture more information for that customer such as Client Code, Product Lines Used, Client Support Rep assigned to the account, address, ph...
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Where on the board would it appear?
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Hello, For business purpose I need to get an export of all the issues figuring in two epics. I used Jira before and this seemed very simple with the issues filter - but not with the new version ! ...
- Question
- cloud
- jira-software
- jira-software-cloud
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Is there any period of user inactivity resulting in protection of repositories to be modified via API for ex.? I wrote a simple web app to display my repository issues in a more concise manner. It r...
- Question
- api
- bitbucket
- bitbucket-cloud
- cloud
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My question is the following, I'm not sure how or where to change the attributions of the members and guests to the board in order to edit it. I want to be able to share a board with more people, but...
- Question
- trello
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Hi, I have an issue A in Project A linked to issue B in Project B. To better reflect status of progress I would like to create a View that will provide: Issue A of Project A, Status of A al...
- Question
- jira
- jira-server
- server
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We have a rule automation rule that triggers on a pull request merge via Github and transitions an issue into new status. I have received two separate errors for this automation. ...
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I am in a nextgen project. I check three fields and for each one if it's empty I set the status to the same status loop and I've tried setting it to the specific status where it should stay. Neither ...
- Question
- cloud
- automation
- jira-cloud
- jira-software-cloud
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We want to have ${request.details} on all of our ticket emails, but on one request we want to be able to exclude one or more fields from showing in the confirmation email that the customer gets? &nb...
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The project I worked on last year was discontinued so when I click on the links for the tasks I worked on, I am rerouted to a different user story. I wanted to view all the tasks I completed last yea...
- Question
- cloud
- jira
- jira-cloud
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Is there a way to view the history of the dates that a task was moved from one list to a different list? On my dashboard I basically keep 3 lists: To Do, Doing, and Done. I'm wondering...
- Question
- time-tracking
- trello
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Is it possible to exclude a certain issue type from appearing in the Quick Search popup?
- Question
- jira-software
- jira-software-server
- server
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Why cant I access my power ups on trello?
- Question
- trello
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My sister and I would have WWE style pillow fights on the bed. All it took to start up the brawl was throwing a pillow at the other for them to defend with and charging with your own pillow yelling "...
- Discussion
- friday-fun
- off-topic
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Hello I have a question related to the Valocity report. Current I have below status on sprint board TODO In Development In QA Business validation Ready to deploy Completed I wou...
- Question
- cloud
- jira-software
- jira-software-cloud
- velocity
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When using the search, the custom field doesn't come up, is there a way to make it work. Thanks
- Question
- jira
- jira-cloud
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Hi Trello Tenemos una preocupación , con las tarjetas duplicadas , que podemos hacer para que las tarjetas tengan las mismas informaciones , o si se puede bloquear para que solo se escriba en la pri...
- Question
- trello
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Hello All, We recently upgraded our TEST environment from v8.5.1 to v8.11.1 and we noticed the HTML tags on field descriptions are no longer working. They just display as the tag such as <b>bo...
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Has anyone done this? Can you share your process/results? My goal is to close a new HR position in Jira and have that create a new user in Microsoft AD directly based on an Automation For Jira...
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Hello! I recently had a problem with one of the workflows in Jira- when I try to execute the next groovy-request 1. A comment will be added to earc issue returned by following JQL search: ...
- Question
- jira
- jira-server
- server
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Hi all, I'm writting my first script which I want to use in a Custom Listener (ScriptRunner Listener). As Event I have to use the issue updated event. Although I only need this for one s...
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Hello, Using Automation for Jira Im creating an escalation email report to be sent for active issues older than 30 days. The emailed report needs to include the actual ticket age which Im having di...
- Question
- automation
- server
- smart-value
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I am using the JIRA "Next-gen software project" and added the "Sprint Health Gadget" to my dashboard. I started a Sprint after our Sprint planning in which we entered in values for "Story point estim...
- Question
- cloud
- jira-software
- jira-software-cloud
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I am creating a scriptrunner script to query a db table and return a row. How do i access the result row which has only one column in it?
- Question
- jira-software
- jira-software-server
- server
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After upgrading to Jira v8.11.1 and JIRA Service Desk Application v4.11.1 the pages Customer Permissions, Language Support, Email Requests, and Satisfaction settings under Project Settings ...
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