Hi - we are working on migrating jira from Postgres to Azure SQL and also upgrade to the latest version. we are currently at version 7.8.4 of jira and would like to get to 8.11 SInce this migration...
We are using Jira Xray to mange our Tests, now we created an issue sync Api to sync issue in projectA changing to mapping issue updating in projectB, all the fields and custom fields changing trigger...
Once upon a time ☁😴💤 Many years ago we had this awesome project for delivering IKEA Place - except there were significant challenges in communication and collaboration due to external client and m...
Which parameters do i need to pass to the "create_content" condition in my atlassian-connect.json? On install it is always complaining about the type: Installation failed. The app includes ...
Page editor pop up some errors like the file takes longer to load than usual or editor doesn't load this time and connect timeout or can't save the page.the process consume a lot of CPU.and restartin...
I am looking for creating JIRA issues based on the input data pulled in from external systems like ITSM Remedy Any simple way to pull ticket information from ITSM systems and create respective ticke...
Hello, I am trying to integrate JIRA and Confluence together. They both run over port 8443 on different servers. https://sd.corp.ascania.ua:8443 https://cf.corp.ascania.ua:8443 I added certs SD a...
Today, Jira is not working for team members. It is working for some but for most of us it is not working. We are in Gurgaon, India. Is there any issue with Jira today?
Hey, I want to push/update Jira issue to Salesforce, but my problem is Salesforce always host a secure web service over a bearer token. So how to provide the bearer token to access the service from...
Hi, I don't have a button start sprint but I have a warning after refreshing the page. https://www.screencast.com/t/1iYooQpcG
Hello team, We have 4 service desk projects under one instance, for different partners. And we have a need to separate users from each portal. Difficulty #1. We do not want to restr...
I have just enabled the separate Kanban Backlog for my Kanban board as per these instructions. Perhaps a stupid question, but how can the Backlog board now be accessed? The process of enabling t...
I have created a Custom Issue Type say Requirements. For this issue type, Component field is not applicable and i don't want this to be displayed in the create issue. I have tried to associate the ...
Hi, I have no warnings shown in my advanced roadmaps. I played around and scheduled dependent (blocking) issues specifically to violate the order, still no warnings show. No Warning center on top. Wa...
Want to consolidate all information on confluence, so want to be able to embed service desk report in confluence page. Using iframe is do-able but it take up too much space on the page, prefer a mor...
Hi Team, My team is 35-40 people, can I take 1 paid account and remain in free account?
Here is my workflow: The relevant transition here is Not Fixed. This is the transition from Resolved to Reopened. I use this when a defect is reported by the developer to have been fixed, but th...
Hello, when im trying to turn on email support for track and automatically turn customer emails into issues in your queue i get below error: Error: Unexpected token < in JSON at position ...
cause i need the different between them?
Hi All, I am trying to extract the SLA's for every Issue/Ticket so I can load them into a reporting tool. I found the SLA API on the following page: https://docs.atlassian.com/jira-servicedesk...
can someone help me on this ? i need to display some custom message on issues whenever the value of particular custom field is 'xxxx'
What is alternative for JSU plugin as I want to avoid cost
Can I export Page analytics to excel? Can only seem to export space analytics. Thanks
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