Community resources
Community resources
Community resources
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Currently I have a long list of customers but a relatively short list of users in our JSM instance. I revoked access to the site for a user, thinking they would still remain a customer, but all thei...
- Question
- cloud
- jira-service-management
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We are using Jira Service Desk for support on custom solutions that we have developed - each customer will have their own/specific solution. Current: 1 external customer Future: 2 - 10 external cus...
545 views 3 0 Deleted user January 20, 2021- Question
- cloud
- jira-service-management
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Hi, is it possible someway to concatenate or append values into fields during CSV import? Example 1: issuekey;summary;description;description2;description3 KEY-123;My summary...
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I am looking to set up a timer that will initiate when a stories sub task is moved through the different status sections? Is there any thing out there to assist with this?
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When I assign an agent in jira service desk a notification is sent to their outlook account. If their outlook is out of office - how will the Jira service desk handle it ? How will I know...
- Question
- cloud
- jira-service-management
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Hi everyone We unsuddenly have the following error when trying to login in to JIRA (Jira Server 7.3.1 ): Sorry, a communication error occurred while trying to contact the remote au...
- Question
- jira-administration
- jira-server
- server
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I know I invited them via email but that was a while ago, I'd like to send them an email but cant find their email addresses within Trello.
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Hi, I'm using a ScriptRunner post function that get the value of a CustomField(text read only) and parse this String in a Json and after that read the content of the Json and do something(it Works)....
- Question
- cloud
- jira-software
- jira-software-cloud
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My team members haven't customised avatars with photos we just use the default initials. However, one of my team member's initials are in a purple circle while everyone else's are in the defaul...
- Question
- trello
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• We're using CRM for JIRA to store customer attributes – name, environments, products, etc. • The JIRA service desk "organization" setup has been set to automatically add any customer creat...
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Hi Team, I have implemented a script for calculating Number Of Weeks: import com.atlassian.jira.component.ComponentAccessor def dateFieldObject = ComponentAccessor.customFieldManager.getCu...
- Question
- cloud
- jira-service-management
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Hello! Suppose there is a team of 3 people in a project in Jira, A, B and C, everyone can create their issue within the project, but my question is: Is there any way that for example A does not del...
- Question
- cloud
- jira-software
- jira-software-cloud
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Hi, we are currently using space categories (labels) to organize our spaces. (https://confluence.atlassian.com/doc/use-labels-to-categorize-spaces-136647.html) When browsing the space directory so...
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Hello, I have added below Screen when an Agent Sends a Ticket/Issue for Approval to the Approver. In the Approval Email, All Issue Details are sent, But Approver Note is not being sent. Is there...
969 views 2 0 Deleted user January 20, 2021 -
Hello, I have a use case in which I have to add content and functionality for "Users and Roles" Administration page in Jira. The jira version of the system is 8.13.1. I had thought about ...
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The Reporter of an issue/request is no longer receiving an email when 'Reply to customer' is selected when adding a 'Comments', or if one selects 'Respond to customer' in the status drop-down at the ...
- Question
- cloud
- jira-service-management
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Hi Team, Can i get help on below snip? Why is this suddenly happening? any idea?
- Question
- cloud
- jira
- jira-cloud
- scriptrunner
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Is it possible to reverse hours that were entered in error? For example, if I log 18 hours instead of 8 hours, how do I get rid of the 10 hours?
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Custom actions not working on Windows 10 I wrote .bat file. and created custom action. but It is not worked. I discovered 3.39 version issue. and update to 3.4.2 but It is ...
- Question
- sourcetree
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I have 2 boards: Board DEV Board QA In Board DEV I have issues that are linked to issues in Team QA. I want to automate that when starting the Sprint in Team DEV, for all issues that ha...
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We have one project and has around 2.8 lakh issues and we want to export only 9000 filtered issues with all images and attachments. Using JIRA 8.4.3 (On premise server)
- Question
- jira
- jira-server
- server
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¡Hola! Me gustaría saber si existe algún espacio para la documentación de Jira Software o si se puede crear algún espacio para esta documentación. Gracias,
- Question
- cloud
- jira-software
- jira-software-cloud
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Hi everyone, Anybody know what is the reason of this error and what is the solution? does it related to ulimit? https://confluence.atlassian.com/confkb/health-check-confluence-open-files-limit-844...
- Question
- confluence
- confluence-server
- server
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package com.ebmpapst.confluence.plugin; import com.atlassian.confluence.util.HtmlUtil; import com.atlassian.json.jsonorg.JSONObject; import com.mashape.unirest.http.HttpResponse; import com.masha...
- Question
- confluence
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Hello We are trying out Opsgenie and one feature we like a lot is the Heartbeat. Our plan is to use this and let all our small scheduled task “apps” call home and tell us that they still are running...
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