Opsgenie

Hi, We have just started using OpsGenie in anger over the last few months and as previously mentioned in this post we are setting up long lead time rotas across many teams and need to ensure that UK...

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• opsgenie

Is there a way where updates in Jira issues can flow back to Opsgenie Alert e.g. description, priority, labels updates?

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• cloud
• opsgenie

Trying to configure a action channel to AWS SSM action.  The link to create cloudformation stack is not working, as we use federation users only. The documentation link to https://docs.op...

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• cloud
• opsgenie

I've read most of the documentation and watched the videos regarding this feature and never saw this mentioned. I understand we create a channel for a particular account/region/role. SSM Automation...

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• opsgenie

I am writing a powershell script to be called by the OEC.   In the config.yml file, I see the globalArgs line, but I dont know if these are specified by me, or is there a set of acceptable ...

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• opsgenie
• cloud

Warning: Before I write anything, if you're going to try the same, it's a request not to use this "@opsgenie.com" domain to create a user. There's a serious issue with your "@opsgenie.com" domain and...

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• cloud
• opsgenie
• user-management

Hi,   I am trying to add in to the incident template an extra field added under Extra Properties. I have tried to reference this many different ways in the incident email template, but cannot...

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• cloud
• opsgenie

I am trying to create email templates for Incidents.   When I add an email template to an incident, it will use that one template for all incident response to stakeholders.   I would li...

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• cloud
• opsgenie

It is possible to create a team policy that auo-acks alerts based on certain criteria? For example, if the alert message is "some alert" and dedup count is less than 2, just auto-ack it?

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• opsgenie

I am struggling on converting opsgenie alert ack time from unix timestamp to datetimestamp. as it differ for each alerts differently. Unix timestamp ranges from 8 to 10 character but in opsgenie it ...

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• cloud
• opsgenie
• rest-api

I am trying to integrate Opsgenie alerts api in PowerBi using Web contents. But I facing challenges to fetch list of alerts lets say for last one months. As it limits the record to 100 for API call. ...

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• cloud
• opsgenie

Is it possible to create a team policy for something like this? We have a use case where the first alert for an alias is usually not requiring any action, unless it happens again. So we really only n...

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• opsgenie

...Checked the API integration is "true" in "allowConfigurationAccess", "allowDeleteAccess", "allowReadAccess", and "allowWriteAccess" through Integration APIs 4. Tried changing the path to h...

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• api
• atl-gruland
• cloud
• opsgenie

Hello there friendly community! I'm currently working on a guide for folks who are new to Incident Management, or want to improve their current Incident Management process. The TL;DR  I'd...

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• opsgenie
• jira-service-desk
• statuspage

I'm trying to create a user using API but as mentioned in the API, this field "invitationDisabled" is not working. I have tried with setting the value for this attribute to true, but the user still r...

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• cloud
• disable
• invite
• opsgenie
• user

Hi,  Opsgenie to JSD integrations is working in our setup which is brilliant. However, I prefer to have "ONLY" one way that is when an alert is created in Opsgenie it will log a ticket in ...

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• cloud
• opsgenie

How do you setup a policy or a rule to Auto Restart acked alerts? So that after X time, the alert will restart sending notifications about it? I can't find a way to do it in the documentation ...

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• cloud
• opsgenie

When on-call assignments change, all previous "acked" alerts remain acked and silent indefinitely.  I would like any acked alerts to revert to "unacked" after a period of time.  Like a day ...

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• opsgenie

In Opsgenie, I can find two options for a conferencing room: Opsgenie hosted bridge Zoom Is there any possibility to extend this? E.g. by Microsoft Teams or by Slack?

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• cloud
• ms-teams
• opsgenie
• room
• slack

How to change url of site

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• cloud
• opsgenie

I recently integrated DataDog with OpsGenie to receive alerts when a monitor is triggered in the DataDog environment. The integration itself works perfectly, but I am having trouble with translating ...

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• cloud
• datadog
• opsgenie

I have OpsGenie iOS app in my iPhone and I also use an Apple Watch. I haven't installed the OpsGenie watchOS app. Alert notifications show up perfect on my watch and I can even hit the ack button the...

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• opsgenie

Hi OG Community! I am looking for thoughts from those of you using OG on how it might fit my needs. First let me state that I'm not totally unfamiliar with OG and in fact played with it a bit back in...

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• opsgenie

Hi We're using OpsGenie for our operations and I'd like to figure out a way on how to prevent de-duplicated alerts from re-appearing when the original is closed. So suppose I have an alias "alias-1...

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• cloud
• opsgenie

Is it possible to get the times shown on the 2 screenshots below in 24h mode.     Quiet Hours Screen   Schedule Screen   Perhaps there are more screens, where i...

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• opsgenie