OpsGenie integration with MS teams

[Edward.Moxley]

Can the OpsGenie/Teams integration support multiple bots running on different channels at the same time?

[Darryl Lee]

Hi Edward,

This is Darryl, Opsgenie Support, I am here to help. :)

Please note that 1 Microsoft Teams v2 integration on Opsgenie is can be only mapping with 1 Team on the MS Teams side. 

You can set up the scenario like this:

Opsgenie Team A with MS Teams integration A -> MS Teams Team A

Opsgenie Team A with MS Teams integration B -> MS Teams Team B

Opsgenie Team B with MS Teams integration C -> MS Teams Team C

Or the following scenario is also valid:

Opsgenie Team A with MS Teams integration A -> MS Teams Team A

Opsgenie Team B with MS Teams integration B -> MS Teams Team A

You can't set up the scenario like this:

Opsgenie Team A with MS Teams integration A -> MS Teams Team A

Opsgenie Team A with MS Teams integration A -> MS Teams Team B

Hope this is helpful for you.

Kind regards,
Darryl Lee
Opsgenie Support