Opsgenie

Hey there, Is there a way to leverage Adaptive cards with the MS Teams to Opsgenie connection.  A couple of other integrations that have been built (mainly around email parsing) use adaptive ca...

• Question
• ms-teams
• opsgenie

Team - I won't see any documentation for integrating the OpsGenie APIs with Cisco Webex. Can we get any reference links/ documentation for guiding us.

• Question
• cloud
• opsgenie

I currently have a working setup where Dynatrace runs a bunch of synthetic monitors and they are tied in to OpsGenie to fire alerts to a Slack channel when the monitors fail.   However, given ...

• Question
• opsgenie

We have a Datadog -> Opsgenie integration, and have fairly verbose "notes" that are sent along with the alert to direct our engineers on next steps for any alert.   When the alert fires, th...

• Question
• cloud
• opsgenie
• slack

I would like to be able to set up email templates in OpsGenie like we do incident templates. This will give us the ability to communicate quickly.   

• Question
• cloud
• opsgenie

Is it possible to know / display what rotation a team member is in ?  Apart the on-call where I set incident alerts , I need to schedule windows and Linux monthly pathing assignments,  So...

• Question
• cloud
• opsgenie

I know that incident investigation could work with gitlab/bitbucket but there is no mention about github or argocd. On the other hand I saw that there are integrations with github and argocd, yet no...

• Question
• cloud
• continuous-delivery
• github
• opsgenie

Is opsGenie able to group a same alert issued from several sources? If in a cluster for example, several nodes have a problem with the network, is it possible to group all the alerts into one while ...

• Question
• opsgenie

Hey Team! I set some alerts from New Relic to OpsGenie but they are not being auto-assigned as I thought they should be. This is what I see in the Alert Log Skipping Create alert notification polic...

• Question
• cloud
• opsgenie

Can Opsgenie escalation notification to external user (Out of agent Jira service management) ?

• Question
• opsgenie

Hi, I have some alerts being fed into Ops-Genie but there are times when there are 100s of alerts OPEN without being acknowledged. Is there a way to close them using API call CLOSE API.  I...

• Question
• opsgenie

Summary Sometimes in Opsgenie you will be unable to link or create an Issue from an Alert. You may receive an error such as: Can't create/link an issue in Jira. "Unexpected error occurred" ...

• Article
• jira
• jira-service-management
• opsgenie

I'm getting started with OpsGenie Api in Java, but I get the error attached below while creating the object. Below is the code: try { OpsGenieClient client = new OpsGenieClient(); AlertApi...

• Question
• cloud
• opsgenie

I've recently set up and integration between two Opsgenie accounts and all is working as expected apart from the alert deduplication. The first instance of an alert is being created within the secon...

• Question
• cloud
• opsgenie

If I have Jira Service Management with Essential and want to stand up OpsGenie standard does it have to use the same licensing as Jira Service Management? Or is the only way to accomplish this a sepa...

• Question
• opsgenie

We are currently running a pilot to use on call reports for the business. I simply want to know how to use these filters to determine the days and hours I need. For example: If I want an overv...

• Question
• opsgenie
• report

I'm not able to integrate my Opsgenie with Nagiosxi monitoring tool please help me to make my work easier 

• Question
• cloud
• nagios
• opsgenie

Is it possible to configure the Jira Service Management Cloud Opsgenie integration in a way that will create a Jira Service Management Issue when an Opsgenie Heartbeat Alert is created?   If i...

• Question
• cloud
• heartbeat
• jira-service-management-cloud
• opsgenie

One item we have with our current alerting system is the ability to create an alert in the alerting product by selecting a configured service from within an incident ticket.  I'm not seeing that...

• Question
• jira-cloud
• jira-service-management-cloud
• opsgenie

In `https://*.app.opsgenie.com/settings/users/roles` there should be a link to the documentation page for roles: https://support.atlassian.com/opsgenie/docs/learn-user-roles-and-permissions/ Bonus s...

• Question
• opsgenie

When I create an integration it returns an apiKey and I can see the integration's apiKey in the web app. However I can't see how to get an integration's apiKey via the API. For obvious reasons, sea...

• Question
• cloud
• opsgenie

We use the slack integration with Opsgenie, and, generally, try to hew to the convention that discussion of an alert happens in a thread under that alert. It keeps the channel nice and clean. Howeve...

• Question
• cloud
• opsgenie

We have 2 Service desk setup in Jira Service Management. Is it possible to have 2 different Ops Genie Team each responsible for their own service Desk? Right now when an Incident is raised in one Ser...

• Question
• opsgenie

Am integrating Jira with Opsgenie Where as in Opsgenie need below requirements to be met from my side 1. Automation should take the next 4 people from oncall roster & replace the current transf...

• Question
• cloud
• opsgenie

Hello, We are currently trying opsgenie, for basic on-call alerting. There is lot to like, but we could not find how to handle the following situation : In the middle of the night, a drowsy on-call...

• Question
• cloud
• opsgenie