...bsp; }, "returnData": true } &n...
ho can i add the attachment part of the description , i know it is appended but it not convenient to see it in the ticket, specially the app, that why i am trying to add it part of the desc...
Hello Atlassian Gurus, Ops genie is heavily relying on the Services Object Schema in Assets. Services schema is somewhat limited in its content, and we require some additional flexibility in the en...
Hello, I'm having trouble to manage tags for the alert. Let's say the Googlestackdriver integration creates an alert with the following tags: "location:us-east1-a" (with "location:{{_paylo...
Hello, How can I modify the alerts' priorities to reflect the ones of tickets coming from Jira Legacy? As of now, all alerts that are opened have the default P3 priority regardless of the priority a...
HI Team, We have created and integrated Opsgenie with Azure Alerts and is working fine . Now , we need to know what is the lifecycle of generated Alert in Opsgenie or it will be auto closed ...
When using the Opsgenie debug logs, you can narrow down your results to specific events by searching for particular phrases and keywords. Below are some examples. You will need to copy the entir...
Hi Folks, Greetings of the day. We are facing challenges with Opsgenie Integration: Webhook alerts not creating any incident on Statuspage. We've successfully established a Webhook integration bet...
We've successfully established a webhook integration between our vendor, Poly's, status page and Opsgenie. This integration enables us to receive alerts from Poly's status page directly into ...
Hello team, We are using Opsgenie to get alerts from the vendor's poly Status page ( Poly Cloud Services Status (plcm.vc) ) , to receive alerts we have used webhook integration with poly s...
We have a free account with four users. We have a single team and a single routing rule. That rule says IF for any received alert THEN route to On-call Schedule ELSE route alerts to Escalation ...
Hi I have a Jira Service Management with Premium plan which includes Opsgenie fetaures. So it is not a standalone Opsgenie. I would like to set up the integration for Incoming calls but I have some ...
I am working on a project which requires getting on-call data from multiple teams in Opsgenia to be written into an Excel file I have managed to get the name day date and team name however I can't se...
How we can integrate opsgenie with MS MyAccess? We desires integrate MS MyAccess with opsgenie to users can request access for use opsgenie throught MS MyAccess. Is there any doc about it? T...
In my company, we have integrate opsgenie with Azure AD to authenticate users with SSO, but, we have intentions that users authenticate and receive permissions(roles) in opsgenie automatically, its i...
This article aims to gather and provide a summary of the activity logs of the alerts created via the Incoming Call Routing integration in different scenarios. High level summary If th...
When looking at Incoming Call Routing > Incoming Call Usage per User, why don't Incoming Calls and Total Calls match? What is the difference between the two?
Almost all of our incident responses require multiple users to share their screens at the same time. While the OpsGenie Conference Bridge is a great tool to keep all of the incident information in on...
Hi all New OpsGenie user here - still get up to speed with everything. Ive tried searching but its not helped me in my quest so far. Is it possible to configure some sort of alert message de...
What is the retention time for alerts in Opsgenie and can it be configured?
The Opsgenie debug logs can be extremely useful when Opsgenie isn't working the way you expect. The debug logs can tell/show you: Why an alert wasn't created Why an alert wasn't closed or ack...
This article will provide a simple guide for how to format the Opsgenie alert content when it is passed to the Microsoft Teams integration side. This article will cover three formatting examples: ...
OpsGenie priorities default to P1-P5. My other systems use P0-P4. I was wondering if it is possible to rename the priority levels from within OpsGenie. Having consistency or the ability for custom le...
In our group we crentralized alerts and incidents for all company's group in an only account. we have a confluence for each company, can we create post mortem of incidents from this centralized ...
How can it be restricted for a user or RotaAdmin of one team to change the routing alerts for another team. So if I am the RotaAdmin of Team A and then there is another Team B so how to restrict mys...
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| November 18, 2024 2:10 PM PST | ||
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