Opsgenie

Hello,   Suppose that in my team we get alerts that look like this: ======= Alert: User has encountered a problem in prod env. User: sampleuser =======   I would like to automatica...

• Question
• cloud
• opsgenie

We are successfully creating Alerts and are sending extra key pairs, but the key pairs are not showing.       eg.  Node: SEAVM01, NodeLocation: Seattle, NodeLocalTimeZone: PDT I...

• Question
• api
• opsgenie
• rest
• rest-api

Hi there! We currently have two products in our Jira instance: Jira Service Management (JSM) and Jira Software. As I'm new to Opsgenie, I've been testing it and noticed that when I grant Jira Softwar...

• Question
• jira-service-management
• jira-software
• opsgenie

Hi, any help would be much appreciated. I completed the following steps: 1. Opened the Alerts view in Opsgenie 2. Checked the tick box for an alert I want to associate to an incident 3. Clicked ...

• Question
• opsgenie

How can I add a custom action in Opsgenie that enables me to manipulate the alert itself, such as adding tags or extra properties? considering that setting Opsgenie API as a generic API endpoint f...

• Question
• cloud
• opsgenie

Hi all,   I'm trying to setup an integration between Opsgenie and Statuspage where the goal is that when there is a new alert in Opsgenie it creates an incident in statuspage and updates the m...

• Question
• opsgenie

Hi there, Per the subject can I add in the details section of the incoming automation rule that I take the Service from a JSM Incident and add it to the Opsgenie Alert? Not sure if that will brea...

• Question
• opsgenie

The alert rule in Kibana is satisfying and giving 2 documents. But, the alert is not triggering to Opsgenie. The integration was done perfectly. Previously for the other alert rule which is same, the...

• Question
• alert
• opsgenie

We have two environments - UAT and PROD, where we would like to have an integration with OpsGenie, in particular - emit Alerts from internal services. Currently we use one account and one Alerts int...

• Question
• cloud
• opsgenie

When I make a post request from thunder client to https://api.opsgenie.com/v2/alerts Body :  { "message": "This is the notification message", "teams": ["abhilash8642"], "priority": "...

• Question
• cloud
• opsgenie

Hi there, Using the cmp_ prefix I can update the component outage type via tags. Is there a format of tag I can use to add to an Opsgenie alert that will move the statuspage incident along to the a...

• Question
• opsgenie

I want alerts the second time something occurs.  It seems to me we have de-duplication, so it's there, at the end of the flow.  When the event count is greater than 1, send the alert....

• Question
• cloud
• opsgenie

Hi, We've a Dynatrace & slack integration where we expect alerts from Dynatrace is being notified on a slack channel. We are looking for a way to delay alert (coming from Dynatrace webhook) not...

• Question
• opsgenie

I,m not getting emails alerts from airflow. can anyone tell me how we can integrate email alert in opsgenie with airflow for successful dag run or fail. thanks in advance. 

• Question
• cloud
• opsgenie

We currently have a daily rotation in our team. Also, some alerts are coming from a ticketing system. As a result, these tickets might be open for a few days with limited interaction required by our ...

• Question
• cloud
• opsgenie

I have a situation where three shifts of users come on from 7:00 AM to 10:00 PM. The shifts are as follow: 7 to 3 - 1 Agent 9 to 5 - 2 Agents 3 to 10 - 1 Agent These shifts overlap and are on a...

• Question
• jira-service-management
• opsgenie

Hi,  I have an Oracle Database 19c standard edition and I want to use Opsgenie to monitor my resources and send alerts and notifications, so I have seen I can use this tool with  enterpris...

• Question
• opsgenie

We have about 10 people who are in our on-call rotation.  Our team is quite busy, so we do not always remember to actively go look at the on-call schedule to see when it is coming up. Is there ...

• Question
• opsgenie

Hello,   I would like to know what are the actions possible from OpsGenie to Zendesk created tickets?   It's in the Action Mapping Feature section from this page: https://support.atlas...

• Question
• cloud
• opsgenie

I need to close alerts in Opsgenie, but it is not scalable for my team to access two platforms to resolve an issue. Is there a way to automatically close the alert in Opsgenie every time an issue, w...

• Question
• opsgenie

When I try to create a global policy, I don't see an option to mark to ignore/not alert for specific field matches. For our current configuration - we have 10 email integrations setup within a mailin...

• Question
• cloud
• opsgenie

Hi, We have an integration with Grafana that opens an alert. We noticed that this alert acknowledged itself. We want to find out who acknowledged it.  How is it possible? Where can I start to ...

• Question
• opsgenie

We have devices that send all alerts to the same email address. In this case, I'm working on alerts from Synology, but there are others, like Ubiquiti and many network devices. I want to set up a ...

• Question
• cloud
• opsgenie

Hi :) Can you set up an alert notification policy so that as an example we would only be notified if a specific alert fired 5 times in 30 minutes? Thanks, Luke 

• Question
• opsgenie

...psgenie_sdk.AlertApi(api_client=api_client) start_at = 0 max_results = 100 while True: list_alerts = alert_api.list_alerts( query='createdAt = "27-09-2022"', offset=start_at, limit=max_results ) p...

• Question
• opsgenie