Opsgenie

Hi Is there any configuration to be done to send the tag that is configured in an Opsgenie alert to the requirement in Jira Service Manager? Currently everything generated in JSM arrives with the t...

• Question
• cloud
• opsgenie

Happy New Year! We don't use OpsGenie for ticketing, but as a way to triage alerts.  When we open it, then through automation it opens as a Jira ticket and the engineers work it there. We are ...

• Question
• api
• opsgenie

I am working on a dev instance of OpsGenie and also have a production instance. I would like the ability to export a schedule that has been created in dev and import this schedule into the production...

• Question
• cloud
• opsgenie

I would like to create a custom filter based on the image below, that finds all closed alerts for the team "Beam and Gleam" and that the description contains the string "37-No Water".  This is ...

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• cloud
• opsgenie

Does anyone know if there is a way to include the incident number as a dynamic field in a stakeholder notification email? I’m looking for a way to help stakeholders see when update messages relate t...

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• opsgenie

What number does opsgenie use when calling? for HK, China & US

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• cloud
• opsgenie

We are a vendor that provides IAC/virtual-NOC services for large buildings, where we do support for building owners Each building (team)  gets its own integration-API-key, a set of subnets ( ...

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• opsgenie

Few users in my team, if they are joining into the war room they get disconnected frequently. What's the issue .

• Question
• opsgenie

Hi Opsgenie Community,   Few users in my team, if they are joining into the war room they get disconnected frequently. What's the issue .  

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• opsgenie

Hi there! I was wondering if webhooks are available on free plans. I tried to follow this guide, but I saw that I don't have the ability to add integration in my setting page.

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• cloud
• opsgenie

I was wondering if there is a way to show the updated description in a Slack channel of an alert when an UpdateDescription action happens.

• Question
• cloud
• opsgenie

Hello all,   We are using Opsgenie to create & update some Incidents in the Status Page. For example, if a certain Opsgenie problem is created, it will create an incident in the Status Pag...

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• opsgenie
• rest-api
• statuspage

I'm trying to figure out a better way to do some formatting on JSON arrays that I'm receiving through SumoLogic webhook. I have the description of my integration set like this: """ username: {{_pa...

• Question
• cloud
• opsgenie

I have searched the forum before posting.  I am looking to simply reject or deprioritize incoming email alerts within OpsGenie.  For example, using the email integration ignore any incoming...

• Question
• opsgenie

Opsgenie provides numerous integrations to streamline your alerting and incident management process. One of these integrations is the incoming call integration, which allows you to route incoming cal...

• Article
• integration
• opsgenie

I have an email integration set up for alerts from an application but alerts are not getting created. I do not even see any record of them being received in the logs. I know is it partially working b...

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• email
• opsgenie

I have an integration with Whatsup Gold. The alert has preconfigured text that it sends.  If I am using a free Opsgenie account, will there be any limitations with the text it is allowed to send...

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• cloud
• opsgenie

We have our own monitoring software at our company.  I need it to send sms messages for critical alerts, but sending to <phone number>@vtext.com isn't reliable.  It's never been relia...

• Question
• cloud
• opsgenie

I am working to create a custom 'Who's On-call' widget for opsgenie similar to this: https://demo.pagerbeauty.sergii.org/v1/schedules/PDUQGYJ.html - Specifically I'm stuck creating the 'From' an...

• Question
• cloud
• opsgenie

Hello, We send multiple alerts from different sources into Ops-Genie and one of the source is GCP stackdriver. We have created multiple alerting policies in GCP and integrated it using GCP Stackdrive...

• Question
• opsgenie

Hi Team,  I have integrated Incoming Call to Opsgenie, now I understand the routing rules are only for alerts, I would like to know how can I set the on call schedule or modify the settings in ...

• Question
• cloud
• opsgenie

  Hello,   I am looking to add Jira worklogs to opsgenie notes and I cannot find the correct syntax anywhere for this. Can this be done? I have tried the following syntax's and many more...

• Question
• opsgenie

Hi, I have following alert [Prometheus]: CRITICAL on 10.100.129.192:9104 - Exporter_State If I am trying to search, this query doesnt fit message: "[Prometheus]: CRITICAL on 10" While this one ...

• Question
• cloud
• opsgenie

Hi All, I want to get all team members details based on their teams and I want to get their escalation policy. I want to get those details as a file format. Is there any option to get those detail...

• Question
• cloud
• opsgenie

hi Support team,   We have some alerts from integration which triggers only during some specific maintenance period , how can i stop the create the alert over opsgenie.   > delay not...

• Question
• cloud
• opsgenie