The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions
Release Notes
Community
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Can I include the incident number in an email template?

Mike Hart
Mike Hart
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
January 1, 2024

Does anyone know if there is a way to include the incident number as a dynamic field in a stakeholder notification email?

I’m looking for a way to help stakeholders see when update messages relate to an existing incident as opposed to when a message relates to the creation of a new incident. Using the incident number seems like an easy way to help human readers of the emails quickly see threads of updates when there are multiple incidents in play.

Thanks!

Watch
Like Be the first to like this
930 views

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Brennan Kiely
Brennan Kiely
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 2, 2024

Hi @Mike Hart ,

There isn't an option for this right now, but there is an open feature request to add more fields to the templates: https://jira.atlassian.com/browse/OPSGENIE-1606

Reply
Opsgenie
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Release Notes
    Copyright © 2026 Atlassian
    Privacy Policy Notice at Collection Terms Security