Opsgenie

Currently when JSM makes an opsgenie alert it makes it P3 no matter what the priority is in Jira. I would like it to match. This means at 3:14am if a backup skips a locked file and creates a medium ...

• opsgenie

As I'm sure many people here have experienced, getting a night call at 3:14am isn't fun. The SO is grumpy, the dog thinks shenanigan's are afoot and tries to helpfully alert everyone in a 1 mile radi...

• opsgenie

I was watching the video here: https://docs.opsgenie.com/docs/escalations and I noticed a lot more options including the one I need "Notify next user (in rotation)". How do I get this opti...

• opsgenie

Is there any way to update details of an alert via the API? I see that there's a way to add Tags and Notes, but specifically I want to update: { "details":{"key1":"value1","key2":"value2"}, } &nb...

• cloud
• opsgenie

I would like to obtain a license to add Opsgenie to my Atlassian product catalog. Please tell me how to go about getting this done. Thank you,

• cloud
• opsgenie

In Opsgenie, we had an instance where an escalation policy notifies the current and next on-call user, but the team has noticed that the alert will always default to the next on-call user in the&nbsp...

• administration
• cloud
• opsgenie

I have configurations with opsgenie_key option and set all frequency related stuffs but still not able to receive email alerts.  Can anyone share complete config file for this setup

• alert
• cloud
• opsgenie

Hello. I'm trying to use Opsgenie's Alerts REST API to pull alerts from the past few months. I have been using limit = 100 to paginate the API responses.  Once I react limit = 20000, I'm unabl...

• alert
• opsgenie
• rest-api

Hi! I'm trying to get familiar with using Opsgenie's APIs (the alert APIs in particular), and I haven't been able to get any results at all. I've tried using Postman to authorize myself using one th...

• cloud
• eazybi
• opsgenie

Hi there   We have DEV environment, and a PROD environment.    PROD used a migration of our old server environment, whereas DEV was clean in terms of users, groups, etc.  DEV...

• opsgenie

Hi, does anyone have experience in implementing DevOps metrics? If yes, would you be able to share with me what you did to collect those metrics? Many thanks. https://docs.opsgenie.com/docs/devops-m...

• opsgenie

Trying to do a very simple (I hope) thing here. We have NO monitoring capabilities at this point so I need a way for internal ‘users’ to report a major incident (basically when the site is unavailabl...

• jira-service-desk-cloud
• jira-service-management
• jira-software
• opsgenie

jira server shedule does not work ,and the mail can not send to issue creater , and mail server test weill   

• cloud
• opsgenie

Sometimes I do consulting with other companies and they use OpsGenie.  Is there a way that I can get both alerts with the mobile app?  There are 2 different email addresses and I do not wan...

• android
• cloud
• mobile
• opsgenie

I love the potential of leveraging Bitbucket repos to aide in Incident root cause analysis but it currently assumes the latest commits relate to a given deployment. This doesn't work for teams w...

• bitbucket-cloud
• jira-service-management
• opsgenie

I would like to export my opgsgenie postmortems to a DC confluence instance. Is this possible or do i need to have a confluence cloud instance for this to work? From what i have read in the documenta...

• cloud
• opsgenie

I need to create alert in the Opsgenie when creating an incident in the Service Desk Management, how can I do this? I use cloud Service Managers Management

• opsgenie

...uot;ops_summary" . }}     opsgenie_configs:   - send_resolved: true     details: { '{{ template "ops_summary" . }}' }     responders:     - n...

• alert
• cloud
• opsgenie
• prometheus

Dear all, I have seen information of the new Alert platform Opsgenie which is part of the new Service Management module. I have breifly see description of Opsgenie and would like to get some confir...

• jira
• opsgenie

I have a scheduling situation that I can't find a clear answer for.  We have several teams, each with their own on-call schedule currently.  Some users are members of more than 1 team.&nbsp...

• cloud
• opsgenie

Hi, I have a question between icinga and opsgenie. I'm using binary icinga2opsgenie on my icinga integration. When I have a CRITICAL state, an alert is generated and sent on opsgenie -> All is o...

• cloud
• icinga
• opsgenie

I am unable to set up the Jira integration to Create tickets when I receive a alert come into OpsGenie from any of my connected sources. The alerts are created just fine but then no ticket is created...

• cloud
• opsgenie

Every time I open the Opsgenie App on Android it prompts me to override the Do Not Disturb settings. But the subsequent Android settings menu doesn't contain Opsgenie as an option! Strangely, this ...

• cloud
• opsgenie

Thought someone might want to see it so posting the thwack article I put together to be able to unmanage or mute a node from an alert. Enjoy!! OpsGenie-Solarwinds-OEC-Connector-Python-Updates-Unman-...

• opsgenie

Is there actual PDF documentation or just web pages? If there is documentation, where can I download it?

• cloud
• opsgenie