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Opsgenie
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Community! I need your help to see if there is a way to fix the details of the alerts seen in MS Teams as they are wrapped in HTML code. Example: Freshdesk Case: https://URL/Case/9861 Description: ...
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Hello, I changed my subscription plan and want to test when it goes into effect to make sure I still have the functionality I need. I see this message on my subscription page: Your current ...
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How to add 1 seat for OpsGenie over API? Now I adding here https://app.opsgenie.com/settings/billing/subscription over web, but I need over API
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Can you create a alert suppression for after hours? For example... alerts less than Critical from 1800 to 0900 weekdays would be suppressed until normal workday M-F 9-1800. Please advise and thank yo...
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Atlassian Team - I am trying to configure our JSM demo project to generate an Incident on the Opsgenie side when an Incident request comes into the JSM project. This seems like it s...
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Is there a way to add a predefined tag to arbitrary alert with an action ?
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Earlier in 2020 Apple relaxed the requirements for application developers to utilize Critical Alert Notifications in iOS. Since then other incident response platforms have added the ability to l...
5,106 views 31 3 Deleted user December 1, 2020 -
Hi there, I have JSM > OpsG working fine. For some reason, If I trigger an alert on OpsG, I get an email and SMS, but it fails to create a ticket on JSM. In the OpsG log, I can see the foll...
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We have multiple systems that send out "alerts" when there are failures (high CPU usage, hard drive running out of space, running out of memory, website down, application unhealthy, etc, etc).  ...
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When I try to delete a user through the API, I get an error like: Please remove it from schedules: [My Test Schedule]' how can I delete a user from the schedule through the API? p. s. I am trying ...
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Hi team, we are trying to come up with an automated incident creation rule that fires based on alert count (grouped by tags?). In a perfect world this is something we would like to achieve:...
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Getting sporadic responses from support, and am looking for help from the community because we are now reaching critical service interruption. We have complex alerting and scheduling set up in...
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Hi there, we are using alertmanager --> Opsgenie --> StatusPage scheme in our case and we want to see on the statusPage only Incident name without [Prometheus]: add-in name definition. Our...
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My Company is using OpsGenie to get alerts from another software called Graphana but all alerts come with the same priority number (which is 3). I wanna know if there's a way how to put a fixed prior...
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I was reviewing the pricing plans for various Atlassian products, and came across what I consider to be an interesting oversight in licensing for the free versions. Now, there's countless things I co...
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Hello all, is there any way to prevent Google StackDriver from auto closing an alert in OpsGenie when the value of the matrix drops back below the alerts threshold? My GCP notification channel is a W...
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I'm new to opsgenie and looking for the best way to structure my alerts and notifications. My alerts are coming from azure alerts and we have different subscriptions sending alerts, we have differen...
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I am looking at Opsgenie with an eye to jump from PagerDuty. I'm wondering how new users are billed when you are paying annually? Is co-terminus an option? My company uses other Atlassian products so...
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Hi. I wondered if this scenario is possible: Official governmental departments use twitter to send tweets about roadwork, accidents in traffic etc. We are a responsible for public transpont i...
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When I click on link Opsgenie Marid Integration, I don't see anything on the Opsgenie screen. My Subcription plan is Enterprise. How can I do?
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Hello, I am working on creating custom actions and wondering: A. Is it possible to attach the output from a triggered custom action to the alert once the action runs. It seems like this is pos...
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Our opsgenie is integrated with pingdom. we're looking for a feature that would allow us to change the monitoring behavior based on a schedule for example, during the day, alert when it receive htt...
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We want to use OpsGenie to do what is currently done by some legacy operations functions. Primarily, this is taking an email with the result of a scheduled job and perform some simple actions b...
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Hi, We are looking to start using OpsGenie to track on-call incident management process. At the moment we are using Atlassian products, Jira Software, Jira Service Desk and also use plug-ins ...
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We need to create a process to take the email attachment from an Email Integration Alert and add it to the Incident ticket that was created for the alert. We have the API calls to add it via Se...
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