Opsgenie

Hi So i've been looking into using the incident management of opsgenie and slack. I have tried using the integration but based on the current documentation that was updated 5 months ago, the integ...

• opsgenie
• slack

Hello, I am wondering if it's possible to grant Confluence access to users through Atlassian's API.  I have a Python script that creates users. I am able to get ticket information and connect...

• api
• confluence-administration
• jira
• rest-api

HI Guys, we have a twice a day notification that sends out a weather forecast to our field workers. Is there a way to 1) auto close the notification after it has been sent and  2) not to escal...

• cloud
• opsgenie

We've used OpsGenie for a few infrastructure teams for a couple of years but are now expanding it to development teams.  It's worked well for us to use priorities as a general guideline of how a...

• cloud
• opsgenie

Dears, Functionality of the integration Jira Service Management to Opsgenie isn't working correctly. When an issue is closed and resolved in Jira Service Management, the alert in Opsgenie does ...

• jira-service-management
• opsgenie

Hi,  I've set up an integration between Opsgenie and Jira Service Management which works fine. Our process is that alerts are created in Opsgenie, where after a corresponding issue is created i...

• cloud
• link
• opsgenie

I'm working with two separate teams with separate opsgenie schedules and I would like to be in each schedule but not being on call the double of time that the others that are in a single team, anyone...

• cloud
• opsgenie

i want to desactivate  trial account knowing that i 'dont have an administrator account 

• cloud
• jira
• opsgenie

Hello, We have Azure sending alerts to Opsgenie and everything works as intended. I was wondering if it's possible to configure Opsgenie to change the alert state in Azure when we aknowledge/close a...

• cloud
• opsgenie

I am looking to use Opsgenie to provide SLA uptime reports based on the individual services. I was expecting that the Infrastructure Health Report would provide this automatically based on the impact...

• opsgenie

Can the OpsGenie/Teams integration support multiple bots running on different channels at the same time?

• cloud
• opsgenie

I run a service that sends an email on a daily basis. Sometimes the service doesn't run, and no email is sent - most of the time this is due to network issues on the server. Can this lack of an email...

• opsgenie

Hi, I am having trouble using the Opsgenie app on my mobile phone using Android11.  I am not able to log into my account, I receive the following error: "Failed login null".  Is An...

• cloud
• opsgenie

Hi, When an alert is created in opsgenie, a corresponding Jira Service Desk (cloud) ticket is created. The reporter is an agent I created in jira for this specific purpose.  When a human agent...

• cloud
• opsgenie

Hi All   Trying out opsgenie for the first time. Is there a way to send out the on-call schedule weekly to a 3rd party ourside of your org. or a way to automate to send to another Support Te...

• opsgenie

We use Veeam Agent for Windows for backup tasks. The software supports email notifications on successes and errors, but only to one email. In order to reduce alert bloat we've been trying to use hea...

• automation
• cloud
• heartbeat
• opsgenie

We have some Azure alerts set up for our dead letter queues in the microservice topics.  If the number >0, the alert triggers.  Our topics also have retry logic, so quite often the alert...

• opsgenie

Hi Opsgenie, We will be running a couple of schedules while on shift. ie Critical and Low/Medium priority. We would like to hear a different notification sound for each schedule. Is this possible? ...

• cloud
• opsgenie

Hi Opsgenie, We have a complicated roster rotation (5 week cycle) with various back-up combinations that needs to be managed outside of Opsgenie. Is it possible to import a spreadsheet or file of an...

• cloud
• opsgenie

We provide an app that generates alerts and sends these to Slack. I want to then send these alerts from Slack to Opsgenie. I noticed there was previously a solution described here, but I can no...

• opsgenie

When we started looking into Opsgenie there were two possible features we were very interested in. One being the auto-notification to the person on call, which will be fine if we upgrade to standard....

• opsgenie

Hello all,   I am looking to use the notification policy to control some of my alerting notification. When I use the less than or greater than for priority. Is it based on critical or the nume...

• opsgenie

Hello We are trying out Opsgenie and one feature we like a lot is the Heartbeat. Our plan is to use this and let all our small scheduled task “apps” call home and tell us that they still are running...

• cloud
• opsgenie

Is there a ready solution for notification of the current on-call schedule on Slack channel? We use Opsgenie for internal support and we would like people to see immediately who is res...

• cloud
• opsgenie

Hello, I need to create a Case in Dynamics 365 when an alert created in Opsgenie. I am not able to find any API for this trigger. If anyone knows how I can achieve this, please let me know. It wou...

• opsgenie