Opsgenie

  Is Opsgenie certified with OEM 13.5.0? does it required to install Opsgenie on the same box as OEM? where to get the ApiKey of OEM?   thank you 

• cloud
• opsgenie
• opsgenie-cloud

I want some kind of automation set between Opsgenie and Slack which can pull on call rotation information like (Primary, Secondary and Escalation) and post in to slack channel. 

• cloud
• opsgenie
• opsgenie-cloud

We've just completed the migration of our phone number to our own Twilio account as per the new 'Know Your Customer' regulations, and the number is now active and the integration works.  However...

• cloud
• integration
• opsgenie
• twilio

I have created Opsgenie Api in Opsgenie and in google apps script i have developed the JavaScript code and Opsgenie API after ran the API got this error, Please anyone help me to resolve this issu...

• cloud
• opsgenie
• opsgenie-cloud

We've configured the official Opsgenie Slack integration and can use the following command to create an alert: /genie alert Test Alert for Response Team Which successfully creates the alert: &nbsp...

• cloud
• opsgenie
• opsgenie-cloud
• slack

Hello community, I need to set up an integration within Opsgenie and Betterstack. In particular, I have to create an automation that create automatically an Incident in Betterstack when a manual Inc...

• opsgenie

Hi,   We are make a Trial to "Operations" feature for on call purposes.   I have found that a "new and fresh" alert is not visible to the normal agent users (only site admins).  I...

• cloud
• opsgenie
• opsgenie-cloud

Hi, We are starting to use (or try to check if fits our needs) the "Operations" (OpsGenie) for JSD. Foud the Time report has "Total Hours"  = "Business Hours" + "Out of Business Hours"  ...

• cloud
• opsgenie
• opsgenie-cloud

I'm added to the opsgenie group and I'm a product admin in Jira and Confluence. But with my data it gives an error, the same with another student added, is this any update? Do I need to write to supp...

• opsgenie

    Details: Current oncall method needs improvement. As Major Incident Managers, we need more efficiency when it comes down to contact different key resources needed on an investigation...

• opsgenie

In our organization we use Opsgenie as a tool for on call service call during nights and during days the incident desk call.  Can we also use Opsgenie for the rest of the resource planning to p...

• cloud
• opsgenie
• opsgenie-cloud

I am curious about Opsgenie's ability to interact with Teams and a email inbox. Sample Use Cases: 1) If someone calls a Teams Phone Number and leaves a message, can Opsgenie perform a call to the o...

• ms-teams
• opsgenie

Hi, I want to find a rule for that sends notifications about changes made to alert (Note added, alert closed, etc) to email group. On paper this task sounds easy, but it proved to be greater cha...

• opsgenie

Hi Community, So I'm wondering in OpsGenie, is there like a way to display here on the alert, a label or an emoji or something like this, that there is a note inside this one ?  It's in or...

• opsgenie

Hello, What is the additional cost of upgrading our account to include additional Admin users to utilize the Statuspage? Thank you

• cloud
• opsgenie
• opsgenie-cloud
• statuspage

I have created an integration under teams.  I am using the integration API key to create an alert and in the API's body, I am providing a user as responder. But instead of the responder that I ...

• cloud
• opsgenie
• opsgenie-cloud

Hi guys, I'm looking to learn more about JSM and Opsgenie. Do you recommend any sequence of studies for JSM + Opsgenie? I saw that we have many learning paths about JSM and ITSM, but I'm confused ...

• jira
• jira-service-management
• opsgenie

In our case, in the same team, we have multiple escalation rules and each escalation rule routes the alerts to different on-call schedules. We saw a case where alert routed to escalation rule A was a...

• cloud
• opsgenie

Hi Every one! I am modifying the send2opsgenie script for Zabbix and attempting to rebuild it. The build is being executed on a Red Hat Enterprise 8 server. https://support.atlassian.com/opsgen...

• cloud
• go
• integration
• opsgenie
• opsgenie-cloud
• +1 more tag...

I'm not able to find API Integration option inside the Integration.   Generated a key in key management, But it's throwing exception. { "code": 40301, "message": "To perform this action, use ...

• cloud
• opsgenie
• opsgenie-cloud

Hi Team, This issue concerns email integration. I am attempting to incorporate message.extract(/Current (queue depth)/) into the tags field, as the tags attribute is not emanating from the email ...

• email
• opsgenie

We have created a webhook to send alert notifications into Slack but am getting this error when Opsgenie tries to send an alert. The slack integration is not an option so we are just leveraging the ...

• opsgenie

Our team is looking to setup a more granular configuration for opsgenie, in order to better route and notify our on call about alerts. We are hoping to add a routing rule which will do the following:...

• alert
• opsgenie

We are having trouble with the Jira Service Management integration in OpsGenie. d We would like to create new OpsGenie Alerts when new JSM tickets are created, as well as set the priority in the ale...

• cloud
• opsgenie
• opsgenie-cloud

Hello! I am setting up email integration for creating notifications. I am trying to build a regex to find occurrences, as the final message I receive comes as a string. How can I obtain all occurrenc...

• opsgenie