Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Cancel Subscriptions

Test
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 31, 2025

Hello,

In the 'Manage Subscriptions' section it says I have 1 subscription for Confluence and linked subscriptions to Rovo.  No payment is showing.  How do I delete the subscriptions and delete the account?

2 answers

0 votes
Prachi Bolar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 15, 2025

Hello @Test ,

Welcome to Community :)

Please check out this page 

https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/

https://support.atlassian.com/atlassian-account/docs/delete-your-atlassian-account/

 

Incase you facing any issues you can reach out here https://www.atlassian.com/company/contact/purchasing-licensing?#/ and team can help you cancel the subscription

 

Thank You,

Prachi

0 votes
Tansu Akdeniz
Community Champion
July 31, 2025

Hi @Test 

Welcome to the community!

Please check out this page: How to downgrade / cancel your Loom plan

If you still have difficulties, please contact the support team.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events