Jira

If so how do I install/Enable it?

• Question
• cloud
• jira-cloud

I'd like to use JIRA for my customer service via email and I don't want them to login to JIRA. So what I'm looking for is: Customer sends an e-mail and an issue gets created in JIRA for my support ...

• Question
• email
• jira

We have a jira 5.2.2. A mail server was configured in jira to to talk to our exchange via imap. uid/pwd were correct. When a mail handler was created, we got the error below during its creation. ...

• Question
• email
• jira
• mail-handler

Script runner is adding custom JQL functions in version 2.1. I would like to point out one aspect of new functionality. Maybe I am wrong, but JQL functions are slightly different from scripted fiel...

• Question
• addon-com.onresolve.jira.groovy.groovyrunner
• jql

Can we in our current version create a query to report on who resolved a issue. Right now I can't seem to do this unless I create a custom user select field or text field to populate the user manual...

• Question
• jira

After 24 to 36 hours uptime the Jira mail queue stops. If I manually flush the queue it does send the mails but gets stuck again straight away.

• Question
• jira
• mail-queue

Hello, I used to be able to manually edit a workflow xml and add (jira 4) : <restrict-to> <conditions> <condition type="class"> <arg name="class.n...

• Question
• jira
• workflow

Hi Is there a way to default the assignee on certain status transitions? Example for when it goes to Resolved to default to a QA person and when it moves to Closed to have the assignee defaulted to...

• Question
• jira

I imported several Redmine issues that are in a parent-child relationship. To maintain that kind of relationship, I followed the official documentation and created new issue link type "Hierarchy" tha...

• Question
• addon-com.atlassian.jira.plugins.jira-importer
• child-page
• hierarchy
• issue
• redmine

Think that the product backlog list is pretty limited in planning mode. Is there a better list/view for the product owner to use with more columns and sorting possibilities? Have tested the classic m...

• Question
• backlog
• cloud
• jira-software
• jira-software-cloud

Hello there. I need to make a custom dahsboard layout to get as much information from the dashboard as I can. For this to work I need some informations to be well aligned along the columns. I...

• Question
• column
• confluence
• dashboard
• header
• jira
• +1 more tag...

Hello. We are planning use Jira for Test Management. And for differents cycles, we want to use the same issues (only change some fields, like status), so we tried to clone issues between cycles. Ho...

• Question
• bulk-edit
• clone
• jira

Hi, I am not a very experienced Jira user and I need some help. We have reached our Jira user limit and would like to delete 3 old users accounts to make sapce for our new employees. These old user...

• Question
• cloud
• jira-cloud

Hello, When someone updates a label on an Issue, does this count as 'Update' event and does it trigger 'Update' notification? I guess not, but is there any guideline on what triggers 'Updated' notif...

• Question
• event
• jira
• notification

Hi All, My requirement is to make the Summary field non-editable for one particular issue type. 1. A text field called "customsummary" is added to the create screen 2. The Summary of the is...

• Question
• jira
• summary

Hello, I try to add a simple jQuery code in my JIRA welcome message composed by : - a little jQuery link and script in the head section of JIRA, put at the end of head-common.jsp <link ...

• Question
• jira

Hi Team, What are the requirements to get the e-mails from JIRA mail server to the user. Regards Dhananjay

• Question
• cloud
• jira-cloud

The user is unable to receive JIRA notifications. He is in jira-users group. In profile, "notify me" is available. All the required permissions are available.

• Question
• jira

The user is unable to view "Close" option for Sub-task, though he have all permissions and there is no any condition in workflow. Also no issue with intergrity checker.

• Question
• jira

Hi, it' s possible assign an 'issue to more resources? thanks, Best regards

• Question
• cloud
• jira-cloud

Hi, I asked myself what happens when crowd can't connect to ldap anymore, how do I login then? I can't create / change the password of an admin user which can login without ldap connection pool. Is ...

• Question

I want to be able to add an interval to a date. E.g. I would like to be able to add the following criterium in a JQL statement: duedate < (now() + remaingEstimate). How can I accomplish this? ...

• Question
• jql

Failed to create new entry for issue 42003, nextId null and custom field 12000 because conflicting data already exists

• Question
• jira

Hi, I have created a POP3 Mail Handler for creating issues in desired project in the JIRA which has successfully checked the email

• Question
• jira

In ITIL world, we always talk about the importance of a user-friendly Service Catalog to end users. While I'm considering introducing JIRA as our new ticketing system for not only IT Service Desk b...

• Question
• cloud
• jira-cloud