Data import failed due to a memory issue

[Louis Halfen]

I had a JIRA 3.13 version and I made a data export in XML (80Mo file).

I installed a 4.01 version on a Windows server 2008 with 2Go of RAM, I've allocated 1Go to java.

When I try to import the 80Mo .xml file it fails :

> Etat HTTP 404 - Could not execute action [SetupImport]:Java heap space<p><small><small><pre>java.lang.OutOfMemoryError: Java heap space at java.util.Arrays.copyOf(Arrays.java:2882) at java.lang.AbstractStringBuilder.expandCapacity(AbstractStringBuilder.java:100) at java.lang.AbstractStringBuilder.append(AbstractStringBuilder.java:390) at java.lang.StringBuilder.append(StringBuilder.java:119) at com.atlassian.jira.action.admin.OfbizImportHandler.startElement(OfbizImportHandler.java:128) at org.apache.xerces.parsers.AbstractSAXParser.startElement(Unknown Source) at org.apache.xerces.parsers.AbstractXMLDocumentParser.emptyElement(Unknown Source) at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanStartElement(Unknown Source) at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source) at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source) at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source) at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source) at org.apache.xerces.parsers.XMLParser.parse(Unknown Source) at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source) at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source) at org.apache.xerces.jaxp.SAXParserImpl.parse(Unknown Source) at com.atlassian.jira.action.admin.DataImport.doExecute(DataImport.java:205) at webwork.action.ActionSupport.execute(ActionSupport.java:153) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:59) at com.atlassian.jira.action.JiraNonWebActionSupport.execute(JiraNonWebActionSupport.java:34) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:141) at com.atlassian.core.action.DefaultActionDispatcher.execute(DefaultActionDispatcher.java:28) at com.atlassian.jira.web.action.setup.SetupImport.doExecute(SetupImport.java:133) at webwork.action.ActionSupport.execute(ActionSupport.java:153) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:59) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:141) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:181) at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) </pre></small></small></p>

Any idea to help me to solve this issue please ?

thanks in advance

[Nic Brough -Adaptavist-]

You need to allocate more memory to Jira, at least to perform the import.

[C_ Faysal_CFcon_]

Hi louis

have a look at

https://confluence.atlassian.com/display/JIRA/Increasing+JIRA+Memory

[Louis Halfen]

What is the proper way to allocate more memory to JIRA ?