Our instance has multiple incoming email handlers, which with their own Catch Email Address. When a user emails more than one of these catch addresses at the same time, only one of the handlers cre...
Can I split a single licence across multiple instances, e.g: Purchase 1 x 500 user licence then set up 2 instances of JIRA with 250 users on each? I'm fairly certain I cannot do this, hoping for ...
in all of my findings, every question included modification to jiraissue table as well. In my case, I only need to delete records from the two tables and I have the proper relationship and know what...
In the Issue Links area of a bug, there is information about the kind of link, the summary of the linked issue and the status of the linked issue. Is there a way to add other information like "Fix Ve...
We have several sub-tasks tickets associated with what we call a "Parent" ticket. Sometimes the parent ticket gets closed but we don't or forget to close the sub-tasks. I want to eliminate this extra...
Hi there, I was wondering if there is a global view (so not project specific) that displays on the dashboard, or even as a report that the admin can run, that shows the number of open tickets assig...
Hi, is there a possibility to create a default value per issuetype that applies to all projects? I have more than 100 projects that I would like to apply a default value for the description field....
I accendencially hid the "Commits" tab on the issue screen (there was a link on this tab, something like "Don't show this tab") and now I have no possibility of show it back. How can I switch it on...
Hi, I'm working with Jira on-demand configured to create issues from incoming e-mails. But, i'd like to ignore some e-mails by sender or subject. Does Jira supports this feature? Thanks!
What is the best way to display several projects in one Structure? Create a sync with filter that selects issues from all the projects or to add several syncs, each one with a filter for just one pro...
What are the steps required to combine two instances of JIRA installed and two different companies? Is there are migration process required?
I am creating a structure that will list several projects that our Marketing is involved. Here's a couple of things that I am having some trouble with: 1 - I create Epics, and Stories as sub-...
I was importing my JIRA Backup and your system went down for maintanace and now it is back and I no longer can login. my instance url is:
When I do an "Advanced Search" in Jira, how can I see what the equivalent SQL query for that search is? For ex. in Bugzilla one can do this by adding &debug=1 to the URL of the search page.
We're using components to filter for our agile boards. It would be really convenient to be able to automatically set the components if I'm looking at Scrum Board X to be component X, and if I'm look...
We have an unusual setup in our Active Directory where the user is kept in one OU with his corporate email address. His primary email (which is different from his corporate email) is stored in a diff...
How do you set the status to sync in the JIRA Sync plugin? Is it automatic? Thanks.
I'm looking for a way to have more than one option for initial status, so that when users log an issue they can set the initial status to either "Open" or "Ready" - i.e. a regular status and a fast-t...
Hello, Can we add the activity stream (Activity Add On plugin) in a dashboard (as a gadget) ? I am looking for an activity stream for specific tickets (one main ticket + subtasks). Thanks
There's a known bug at JIRA on which you can vote: JRA-28105. JIRA does not refresh the Edit screen with the fields which are available to the new context. Example: I'm editing an issue to change...
Hi, I recently downloade the trial version, and everytime I try to create a scrum board, I get this error: Scrum boards are currently unavailable as JIRA Agile has recently been upgraded. An admi...
I am looking for a way to manage the following change management round trip: 1. export a query result into Excel (available), say all bugs of a certain project release 2. record change management...
Still struggling here. Finally got this to run on my onDemand instance. Some stories do not appear on the map. Very basic research into the matter make me think that this applies to stories creat...
how to add disclaimer to a new issue
Hi, I created a customized workflow and one of the status was mistakenly all CAP which should be just capitalized like the rest of the statuses. I could not rename (e.g. PENDING -> Pending) due...
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