Jira

Basically, we are becoming bigger and bigger fans of Atlassian, starting with only JIRA. Now we've added Confluence, Bitbucket, HipChat, but now we want to add JIRA Service Desk & JIRA Agile. Cu...

• Question
• cloud
• jira
• jira-cloud

Hi,  Currently i have my board over the On demand JIRA Agile, and i want to move the tasks/data to an already in place hosted version of JIRA Agile  . What to i have to do ? what I'v...

• Question
• cloud
• jira
• jira-cloud

Is there a way to perform a JQL search for issues by their previous issuetype? A number of issues were moved from "Risk" to "Sub-task", and I'd like to identify those. Thanks!

• Question
• cloud
• issue-type
• jira
• search

Hi everyone, I need to update some field of a set of issues that are listed into a CSV or XLS file. I am used to importing using External System Import option but, how could I bulk update from a fi...

• Question
• bulk-edit
• jira
• jira-administration

Is there a way to get atlassian phone support in case of emergency problems.

• Question
• jira
• jira-administration

Hey there, while trying to update my issue I get the following error messages. [INFO] [talledLocalContainer] It seems that you have tried to perform a workflow operation (Create) that is not ...

• Question
• error
• jira
• update

Hello erverybody, i am bit helpless. I have the feeling that i am working against the system  .  So now i am thinking about, that the problems are coming from the current Updates. For e...

• Question
• cloud
• jira
• jira-cloud
• update

• Question
• cloud
• jira
• jira-cloud

hi I have such issue: One user was deleted from JIRA, another was made Inactive for appropriate team(I have moved this one to another team), BUT both of them still are in Tempo time-sheet, whi...

• Question
• cloud
• jira
• jira-cloud
• tempo
• tempo-timesheets

When I click install and then accept access to the JIRA components that it needs I get a red error bar that says   "Problem accessing add-on file at Gantt Cloud."   Is this a gener...

• Question
• cloud
• jira
• jira-cloud

There is an option to Edit the Version name when on the Agile, however once you make the edit and refresh the page, the name reverts back to the original. I know that you can also edit the Version fr...

• Question
• jira

I noticed about 10 hours ago our Confluence instance can't seem to download new versions of addons (like the Universal Plugin Manager); it immediately errors out with a generic error. I chalked it up...

• Question
• bitbucket-administration
• confluence-administration
• jira-administration
• universal-plugin-manager

Our once every 15 minute incremental synch with LDAP is failing.   Full synchronization works fine. The incremental sync with our other Atlassian tools is working fine.   Any suggestion...

• Question
• jira
• ldap
• sync

Problem How can I have a large epic that I know I need to work on, but don't want to break down into stories just yet, be represented in the backlog? Background We want to follow the practice of "...

• Question
• jira
• jira-software

What inputs does JIRA on demand have the ability to accept? Can we make our JIRA on demand instance single sign on?

• Question
• cloud
• jira
• jira-cloud

I have been trying for a day now to simply view the hours logged per account for a Tempo account. The total amount of hours showing stays zero even though: The account is set up and linked to the p...

• Question
• cloud
• jira
• jira-cloud
• tempo-timesheets

I want to block transition of a issue rather put a validation saying that If any linked issues is in open state block  further transition but the condition is that If there is a "Epic"(issue typ...

• Question
• jira
• jira-administration

When I press "Create new project" , it shows screen "Select project type". I have my own workflow, with my own issue scheme with my own screens and screen schemes. I have deleted everything else that...

• Question
• cloud
• jira
• jira-cloud

I'll need a list of users per role (administrator, developer, etc). Some sql would be great. Or is there a built-in functionality in JIRA?

• Question
• jira
• jira-administration

Is it possible to have customers (Not JIRA users) without the Service Desk add-on? There's no other functionality we would benefit from in SD other than the licencing fix of having customers not coun...

• Question
• jira
• jira-administration

Hi Team, For one of our Project teams, we have received request for report highlighting time spent per user per day on a project. Please let us know how to extract such type of reports. Thanks, Na...

• Question
• jira
• jira-administration

In JIra, as the "Summary" is being filled in, is there a way to auto-fill/autocomplete based on existing issue summaries? 

• Question
• jira
• jira-administration

Have an inactive status named 'Perpetual' in an active workflow. When I try to edit workflow, I'm unable to delete or remove that particular status from workflow. There are no entry or exit transitio...

• Question
• cloud
• jira
• jira-cloud

We are new to the Help Desk and so far we love it. One of the issues we are having is that when a customer (who is setup in the Help Desk as a "customer") sends me an email directly instead of to the...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud

We estimated the story task 'As a developer, I will code the create user functionality' to include all coding for that unit of work including fixing any bad code that was written. We estimated ...

• Question
• jira-administration
• jira-software