Jira

Hi guys, as i understand it, you are no longer charging for users (non-agents)? Can I throw a scenario at you to see if I understand? Department x has 10 agents, 30 customers. We have to pay for t...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

I am trying to add an IMAP server through a google business account and when I test the connection I get the error: Unfortunately no connection was possible. Review the errors below and rectify: A...

• Question
• cloud
• jira
• jira-cloud
• jira-core

I need a JIRA filter that returns those issues that were in more than 1 sprint during their life-cycle.  For example, a user story that was not finished in Sprint 1 and was added in Sprint 2. ...

• Question
• agile
• jira
• jira-core
• jira-software
• jql

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hello,    Attached is the error I keep receiving when I connect one of my exchange mail handler accounts to a JIRA project. The configuration passes the Pop/IMAP config, but not the ...

• Question
• jira
• jira-administration
• jira-core

I'm new to JIRA. I need help understanding what I am looking at when I am viewing the View Field Configuration page. The first sentence on the page says this, "The table below shows all fields config...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hello! I was wondering, is it possible to limit the uses of certain priority's? I have a Major priority, but I would like users to only be able to have 3 or less of those at one time, to no...

• Question
• jira
• jira-administration
• jira-software

When performing a bulk import into my JIRA Cloud instance, I receive error "Current JIRA settings allows you to create only 250 issues via single CSV file. Please check Advanced Settings to adjust th...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi, Does JIRA support document management.( storage of project related documents) , any review cycle for documents, etc,   Regards, Prajakrta

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

With the most recent upgrade - we have issues with fields missing from screens and fields on the wrong tab.  I would have expected Atlassian to maintain integrity of existing projects.  We ...

• Question
• cloud
• jira
• jira-core
• jira-software

I'm looking for a way to set the default value for the resolution field in a project. It looks like it defaults to the first item in the list and I am wondering if I can change that so it defaults to...

• Question
• jira
• jira-administration
• jira-core

I have 5 Organizational Units from which I need to dwnload users and groups OU1,OU2,OU3,OU4,OU5 To download users from these 5 OUs, i created 5 connections as below: OU=OU1,DC=intern,DC=company,DC...

• Question
• jira
• jira-administration
• jira-core

I work primarily with JIRA in the UK and I want to connect a Chinese studio with the UK studio's JIRA. Some of the Chinese users do not understand English and I am trying to find something that can s...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I have been having troubles installing Jira on my linux VM. I first installed 6.7 and thought it was successful. I saw that 7 came and wanted to try to install it . Now when I do the express install ...

• Question
• development
• jira
• jira-administration
• jira-software

We're going to be closing our account, and would like to keep the projects we currently have for reference (reference ONLY) later on. I found one solution, however it requires having a JIRA acc...

• Question
• archive

I am trying to understand where the Groups derive from on the List of Values for Add Shares? Ours does not seem to have any logic and are excluding many groups. We are running 6.4.1 JIRA and 2...

• Question
• jira
• jira-administration
• jira-software

HEy, We are trying out Structure and have two JIRA instances linked together with Application Links. Is it possible to have issues from both instances in the same structure? Thnx in advance! // S...

• Question
• addon-com.almworks.jira.structure
• issue
• jira
• jira-administration
• jira-core
• +2 more tags...

We're currently running JIRA 6.4.8 with JIRA Agile.  We are also upgrading our license limit to the next tier, and due to the emergence of JIRA Software do not need to buy a new license for JIRA...

• Question
• jira
• jira-administration
• jira-core

Simple question,  If I am mentioned in a comment, and further comments come in and I am not mentioned, should I get email updates? It seems like that used to work, but now I am getting a lot o...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

how to move jira from one server to another

• Question
• jira
• jira-administration
• jira-core

We have a request to utilize JIRA on a smart TV but want to get details surrounding the Pros and Cons to using smart TV? Also if unable to run Chrome or Firefox what operating system would you r...

• Question
• jira
• jira-administration
• jira-core

Dear Support, I'm referring to the following description - which is really good, but for me not working: https://confluence.atlassian.com/jira/integrating-jira-with-apache-185729645.html I tried se...

• Question
• jira
• jira-administration
• jira-core

I am looking to implement a system of Toll Gates.  I want to prevent the creation of a child issue (not sub-task) unless the parent's Toll Gate (custom field) is set to a certain value.  I'...

• Question
• jira
• jira-software

Dear all, I would like to move a parent task as soon as I create a subtask. I did add a post function to the transition "Create" but it has no effect. It actually works when I am creating the secon...

• Question
• jira
• jira-administration
• jira-core

I started with plain JIRA since ServiceDesk was an add-on I thought I might buy as and when needed.  Now ServiceDesk is a product in its own right and my workflow is better aligned with it.&nbsp...

• Question
• jira
• jira-service-desk-cloud
• migration