I have a user who''s using JIRA in an unconventional fashion - she's created a board based on a label "Label = X". "X" is used on multiple projects and in order to manage the Sprints, she...
Has anyone had any issue with checklist custom fields when exporting? We have 3 different available values for a checklist custom field that when viewed in JIRA 6.4. (server version), shows correctly...
The validation process has found 2 warning/s The issue type [ 88 ] does not exist or it's not applicable for the selected project. The affected issues will be created with issue type [ Bug ] The i...
I have a group called A and want this group not to be selectable from group picker while creating an issue. Or, throw a message saying you can not select this group while creating an issue. Can we do...
When my team ends a sprint any issues not closed are being dumped into a new sprint which is generated. We have a number of open unstarted sprints, but instead the tasks move to a new sprint which we...
In my issue links I have a clone I want to delete which has been linked. If I trash the clone fron the link section wilit be deleted permanently?
We're in the process of migrating from cloud to local, and have done a successful import. However, we see the message "This version of JIRA Software requires sprints on Scrum boards to be migr...
I'm receiving the "JIRA Server was contacted but has returned error, unsure of result of operation" whenever I attempt to share an issue and I type the letter "L" into the "User Name or Email" field ...
I have installed JIRA on a Windows 2008 R2 server and am in evaluation mode. I was able to configure the outgoing email server and can successfully send a test message. When Issues change...
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We currently use JIRA v6.0.7 together with bitbucket, HipChat and integrated with Zendesk. We have about 25 active users located in different countries. I would like to upgrade to the new vers...
Hi, We are currently using JIRA Service Desk 2.5.2 and JIRA 6.4.6. Customers can currently update existing JIRA Service Desk (JSD) tickets (but not create new tickets) via email. To create new JSD...
This question is in reference to Atlassian Documentation: Configuring Quick Filters Hi, I have 100 boards with all the time the same configuration but filter and same quickfilters to make teams spe...
Transition Date/Time Field extract only date when export to excel The field has full date and time (include hour and minute) but when export to excel file. The content has only date. Can you tell me...
Hi, My usecase is going to be like this. Can someone share your thoughts or help me with go to steps please? Trying to come up with a help center like Service.Sap.com Thanks! 1. We want o...
Dear Jira Community, we faced a proxy problem by setting our jira up. We necessarily need to connect over proxy, which currently works as long as we don´t integrate in our Jira WebHooks. &nb...
Hi I am facing issue while working in a workflow. When a subtask is to be created we get the below error (see the document with screenshot ) from JIRA. Please help in this regard. 250
I have the following list of plugins which i dont find in the marketplace - does that mean they are no more needed in 7.0.5 ? Atlassian Chaperone - this comes with JIRA service desk , so i am...
e.g. I want the same status of both tickets that relate to each other without manually inputting data between both. Would it be possible to extract values and information through using JQL w...
In JIRA there is no option of having a report to a graph of project users of X-axis versus Issues on Y-axis (with status of issues). Please can you let me know if this is possible ?
This question is in reference to Atlassian Documentation: Getting Help and Support When i try to create a new issue, it show error: Report Type: Report Type is required.
As a JIRA admin, I can see who is in each group. But how can a non-admin see group membership?
Is there a way to automatically email out a view of an active kanban board? The question came up in a conversation the other day and I am having a hard time finding anything that points to if ...
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