Recently (as in yesterday) upgraded to JIRA 7 Trying to run the standard start_service.bat when the windows server starts up. The response we get is The Atlassian JIRA service is starting. The At...
Groovy error stack traces all over the logs as below: SpottedLog ************************************************************************************* 2015-11-02 12:58:38,388 http-bio-443-exec-2436...
We are just starting to use the service desk. We will be having clients making maintenance / project requests through the desk. Our current thought is clients will make the request, we provide an est...
Requriement 1) Add 10 days to custom date field. 2) 10 days will be pulled from a custom field ( number) Tried Below step using behavior plugin but not working import com.atlassian.jira....
We run a software company and incidents are logged under client names and the users at that client. I've just been running through the tutorials and have a trial setup but i'm struggling to understan...
We have a cloud version of JIRA that we use for customers and for our help desk to manage bugs / changes. We want to use time tracking to get more visibility on the cost of fixing issues ...
The documentation is missing the request details https://docs.atlassian.com/jira/REST/latest/#api/2/worklog-getWorklogsForIds
One of our JIRA projects is to track some business process where we want issues to be resolved in the future, i.e. I go there and want to say that "this issue should flip to be Resolved on the 17th D...
Hello. I want the components of my subtasks be added in my component field of their partens issue. So let s say i have 3 subtasks green , blue, yellow. i want that in their paretn issue in component ...
Hi! I'm trying to install JIRA 7.0 on MySQL 5.7.9 and connector "mysql-connector-java-5.1.37-bin.jar". When I'm trying to connect to MySQL DB, error message appears: --- "Unknown syste...
JIRA 6.1.7 I have a filter I subscribe to it It sends me an e-mail Is it possible to have a date or incremental number appended to the e-mail subject or to the filter name?
We need to restrict editing of "Priority" system field certain users. We are using ScriptRunner 3.1.3, JIRA v6.3.14. Priority field becomes read-only when I apply behaviour read-only for create scree...
Hi, can you please help me with the following problem where no issues get imported from a github project into an existing JIRA project. It seems to me that the importer wants to start creating...
I've navigated to my User Profile page and in Preferences I've set Autowatch to Disabled. However, I still get emails about changes in Stories/Tasks/etc in which I'm commenting or being assigned to. ...
Hi all, Can you please tell me, how I can achieve to have the test metric similar to "Daily test execution progress" as is in Zephyr for JIRA Cloud? We were/are using the Daily test execution progre...
This question is in reference to Atlassian Documentation: Best practices for IT teams using JIRA Service Desk Our service catalog has a separate owner for each component. Using Service Desk Cloud, h...
Dear Support I recently tried to install the following 3rd party add-on "Gannt Cloud" by WISOFT: https://wisoft.atlassian.net/wiki/display/GanttOnDemand/Working+with+Gantt+charts Steps to ...
I have a story where 2 teams are working on (1 is developing, the other testing). This does not happen often, but it does now. However, I cannot get the issue to show on both active boards. Editing t...
Hi, due to the inability of the Bulk Edit operation to append to custom fields I am trying to implement a script to run in the ScriptRunner Escalation Service to do the appending based on a JQL query...
Hello, how can i enable the support for editing a custom-synchronizer for the structure-plugin? The documentation is not very good....
How can we limit the setting of the Fix Version to a few managers for same Project. And it should be Viewable by all. We need to block the fix version from being modified by anyone else. (other ...
how to write a JQL for find all issues that have linked issues (linked issue type let say "story") and these linked issues are assigned to me.
I just want to involve a non-customer via eMail in an issue of jira service desk. Is it possible to involve a non-customer with email address which are not registered at jira?
HI, we uploaded new icons in our server in the location of /images/icons/priorities/, Attached screenshot2 is the added icons in our server ,but I can't see the new icons in the choice offered (see ...
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