This question is in reference to Atlassian Documentation: Transfer JIRA or Confluence Account Ownership to Another User Ask your question here...
Hi, I am having the above issue when certain issues are being created. I followed the patter. Basically if a JIRA user sends an email to a mailbox that JEMH is monitoring, then the issue gets create...
As part of my JIRA service desk install I have a custom field that holds a serial number. What I need to get to is a way of being able to show a list of other issues with the same value in the ...
I have 2 groups, Manager and Directors. I want to create a 3rd group, Approvers exactly with members of Managers and Directors. Can I add Managers and Directors to the Approvers group as group "membe...
I have just upgraded to JIRA 7.1 on a Linux/Debian host. Since the upgrade, the Created Versus Resolved widget only shows the RESOLVED line graph. The CREATED line graph is missing.
We use JIRA Software and I created a project with that "Simple Issue Tracking"-Wizard. Before using that wizard we hat the default resolutions fixed, won't fix, duplicate, incomplete and cannot repr...
Hi Is there a way to add JIRA Service Desk customers to filter subscriptions, for JSD issues? There is a "service-desk-customer" group which is available to the subscriptions, and I was able to add...
This question is in reference to Atlassian Documentation: Configuring JIRA's SMTP mail server to send notifications We have a complex setup in that we have 2 service desk projects with emails from b...
Hi, is it possible to customize the release notes with JIRA cloud? Or alternatively install a plugins that can generate release notes? My understanding is that cloud installations are quite li...
Hi All, Not sure if this is the best place to ask this question. I am an Atlasssian Tools Administrator with a little experience in jira/confluence plugin development. Wanted to...
How it's possible to update a value of a read only custom field through JIRA UI?
If I have atlassian hosted and managed jira software on cloud, and want to trigger some builds, jobs on my internally hosted tool service. What are the options for these to make it happen since outsi...
Hello, I was wondering if there's a way to create a custom field that links to a user. For instance, say I create a "Select List (single choice)" custom field titled "Games" and add the following opt...
I'm currently on JIRA 6.4.8 and using JETI 6.3.0.9 I'm not sure if other users encounter this issue, but for our JIRA instance, we have many JQ email addresses configured to different projects and d...
I am wanting to update a custom field from "Yes" to "No" when the issue is cloned. I have been looking for examples of this online for several hours and can't find anything to start from. I wi...
I need to grant access to a few people so that they may "observe" some of our projects and scrum boards. I do not want them to be able to inadvertently change anything. We have more than 20 pr...
Any time we try to edit a comment in a SD project we see an error message "You do not have permission to create attachments for this issue." We're using the default Permission Scheme and everyt...
All of my users (especially outside development) want access to my shared filters for a release, but they are either too lazy or too inexperienced to do it themselves. Is there a way as an administr...
hi i need to put the options horizontally of the button customfield. is it possible? image2016-2-25 13:54:53.png thx
Our Service Desk customers have needed to change priority of issues to an elevated state after they submit but are unable to do so. These are all JIRA Users and this SD instance is supporting our in...
I just need to know if the JIRA service must be stopped when editing templates.
Hi, would you know if it is possible to get back some issues deleted by mistake? Thanks melissa
Hi, I have 2 development projects: On one project dashboard, I can see the "Releases" link (the icon with the ship). On the other one I cannot see the icon with the ship Both projects are de...
how to re-write/change the created date of an task/issue?
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