Jira

Hi, Our server was rebooted and now we are unable to restart JIRA without a license key. I don't have access to the existing key - the person who has it is out of the office. Is it safe for me to ...

• Question
• jira
• jira-administration
• jira-software

I used to use the menu More -> Attach Screenshot, but it has disappeared. How can I attach an image to a JIRA issue?

• Question
• cloud
• jira
• jira-cloud
• jira-core

Hello, I wanted to ask a question. We are thinking how to standardize Projects setup in our JIRAs and as one option I thought giving some of our end users rights to see JIRA administrative section...

• Question
• jira
• jira-administration
• jira-core

Hi there! We are starting to use JIRA and Portfolio. We have many projects with many issues each and we need to schedule the whole thing using the Portfolio automatic scheduling. We do have p...

• Question
• advanced-roadmaps
• jira
• jira-core
• schedule

This question is in reference to Atlassian Documentation: Transfer JIRA or Confluence Account Ownership to Another User Ask your question here...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi, I am having the above issue when certain issues are being created. I followed the patter. Basically if a JIRA user sends an email to a mailbox that JEMH is monitoring, then the issue gets create...

• Question
• jemh
• jira
• jira-core

As part of my JIRA service desk install I have a custom field that holds a serial number. What I need to get to is a way of being able to show a list of other issues with the same value in the ...

• Question
• jira
• jira-service-desk

I have 2 groups, Manager and Directors. I want to create a 3rd group, Approvers exactly with members of Managers and Directors. Can I add Managers and Directors to the Approvers group as group "membe...

• Question
• jira
• jira-administration

I have just upgraded to JIRA 7.1 on a Linux/Debian host. Since the upgrade, the Created Versus Resolved widget only shows the RESOLVED line graph. The CREATED line graph is missing.

• Question
• jira
• jira-core

We use JIRA Software and I created a project with that "Simple Issue Tracking"-Wizard. Before using that wizard we hat the default resolutions fixed, won't fix, duplicate, incomplete and cannot repr...

• Question
• jira
• jira-administration
• jira-core

Hi Is there a way to add JIRA Service Desk customers to filter subscriptions, for JSD issues? There is a "service-desk-customer" group which is available to the subscriptions, and I was able to add...

• Question
• jira
• jira-service-desk
• service

This question is in reference to Atlassian Documentation: Configuring JIRA's SMTP mail server to send notifications We have a complex setup in that we have 2 service desk projects with emails from b...

• Question
• jira
• jira-administration
• jira-service-desk
• jira-software
• mail-handler

Hi, is it possible to customize the release notes with JIRA cloud? Or alternatively install a plugins that can generate release notes? My understanding is that cloud installations are quite li...

• Question
• cloud
• jira
• jira-cloud
• jira-core

Hi All,       Not sure if this is the best place to ask this question. I am an Atlasssian Tools Administrator with a little experience in jira/confluence plugin development. Wanted to...

• Question
• jira
• jira-administration
• jira-core

How it's possible to update a value of a read only custom field through JIRA UI?

• Question
• jira
• jira-administration
• jira-core

If I have atlassian hosted and managed jira software on cloud, and want to trigger some builds, jobs on my internally hosted tool service. What are the options for these to make it happen since outsi...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hello, I was wondering if there's a way to create a custom field that links to a user. For instance, say I create a "Select List (single choice)" custom field titled "Games" and add the following opt...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

I'm currently on JIRA 6.4.8 and using JETI 6.3.0.9 I'm not sure if other users encounter this issue, but for our JIRA instance, we have many JQ email addresses configured to different projects and d...

• Question
• email-this-issue
• jira
• jira-core

I am wanting to update a custom field from "Yes" to "No" when the issue is cloned. I have been looking for examples of this online for several hours and can't find anything to start from.  I wi...

• Question
• addon-com.onresolve.jira.groovy.groovyrunner
• jira
• jira-core

I need to grant access to a few people so that they may "observe" some of our projects and scrum boards. I do not want them to be able to inadvertently change anything.  We have more than 20 pr...

• Question
• jira
• jira-administration
• jira-core

• Question
• jira
• jira-service-desk

Any time we try to edit a comment in a SD project we see an error message "You do not have permission to create attachments for this issue."  We're using the default Permission Scheme and everyt...

• Question
• jira
• jira-service-desk

All of my users (especially outside development) want access to my shared filters for a release, but they are either too lazy or too inexperienced to do it themselves. Is there a way as an administr...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

hi  i need to put the options horizontally of the button customfield. is it possible? image2016-2-25 13:54:53.png   thx

• Question
• jira
• jira-administration
• jira-software

Our Service Desk customers have needed to change priority of issues to an elevated state after they submit but are unable to do so. These are all JIRA Users and this SD instance is supporting our in...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud
• permission
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