Trying to setup a Quick Filter to sort the Backlog (in my case) by component. Not working and am a bit puzzled. Help greatly appreciated. Tried unsuccessfully (Kanban board): statu...
Hi, I would like to use JIRA for 10 users (max). In website it is stated $10 per month. So is it $10 per user per month? Means $100 for 10 users per month or $10 for 10 users per month? Plea...
We are following SAFe which means our issue hierarchy goes Epic – > Feature – > Story – > Task. In order to use that hierarchy we cannot use the JIRA Agile OOB Epic feature. W...
We are using JIRA Service Desk in the Cloud. I want to have multiple projects. I want to restrict the service desk users (not customers) to be able to view and work issues from one project, then...
This question is in reference to Atlassian Documentation: Removing an Issue from a Sprint How do you remove an issue from a sprint that was already closed? This issue was associated to the wro...
I have created a number of scrum projects and I'm finding that users who are not members of the jira-software-users group cannot view the default boards. These are users who are in either jira-core-u...
Why is showing this message? if we paid las week? thanks
I have JIRA Software, Core, and Service Desk. I have setup a filter to pull Service Desk issues to a Kanban board. The search issues view shows filter results of 70, so the filter is work...
Is there a way to control what changes to a JIRA issue are sent via email when it is being watched? For example, I don't care when time is posted against the issue, or when certain fields are modifie...
Good morning I would like to get some possible reference in regards to exporting a jira project with all it's dependencies that would include custom workflows, item types, schemas and custom fields f...
I have created a custom filter to hid the su-tasks from the Active Sprint board. I would like to have that filter be enabled by default every time someone access that board. If they want to see the ...
I would like to find out how to create a dashboard gadget to display how many JIRAs were completed each quarter. This query shows for a whole year but I would like a bar graph splittin...
This question is in reference to Atlassian Documentation: Pie Chart Report Some of our Pie Charts have more than 10 groups and when that happens the JIRA pie chart creates an "Other..." group which ...
Is it at all possible to configure the queues from within the Service Desk agent view to flash on comment in the way that they do when an issue is opened or closed? The idea behind this is to have ag...
We are working to modify our email templates and have included all the system fields at the bottom of each notification but user are asking to get a list of watchers as well. Is this possible? ...
The backstory: I have created new boards and now users are having permissions issues, even though I did my best to recreate new boards from the exiting one. User first complained that he could ...
This question is in reference to Atlassian Documentation: How to change the attachments directory on JIRA can I change attachments directory on cloud jira?
This question is in reference to Atlassian Documentation: Working with workflows Is there any way to reposition the transition labels. Many of them are being too close to the end of the arrow.
there's different installation processes for each product, some are very similar, others not so the admin web control panels can also be very different, making it hard to find equiva...
First let me explain on left side is folder with tasks, that goes the percentage of completition, and sum of story points. If i have divided tasks to folders and have percentage, can someone explain...
I recently switched the workflow of a project from a custom workflow to the Software Simplified Workflow. However, now when I go to the Board, there are no Issues there. Going to the Board Confi...
This question is in reference to Atlassian Documentation: How to Import Issue Links from a CSV File I set up my CSV file as described in https://confluence.atlassian.com/jirakb/how-to-import-issue-l...
I set up a trial instance of Service Desk on my cloud instance yesterday and everything was working fine until I added an automation to look for keywords in the email subject line to set the request ...
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