Jira

Hello, I took over the system from my predecessor and know myself not from hence . The problem : Active Directory users can not log on. I suspect JIRA no longer working properly. I did the foll...

• Question
• jira
• jira-administration
• jira-core

This question is in reference to Atlassian Documentation: Getting started for service desk admins [EN by Google Translate]  How to enable guests to create tickets I need to a lot of undocum...

• Question
• cloud
• getting-started
• jira
• jira-service-desk
• jira-service-desk-cloud

• Question
• jira
• jira-administration
• jira-core

This question is in reference to Atlassian Documentation: How to Limit Service Desk Visibility to Customers on Portal We want to give customers the right to raise E-Mail (and Telephone) requests onl...

• Question
• cloud
• jira
• jira-service-desk

  Some observation: This is happening after I defined new status (Resolved) in the category Done. Only resolved issues are being considered as complete issues in report. Let me know what I a...

• Question
• epic
• jira
• jira-core
• report

Throwing the below errors- You do not have the correct permissions to move the issues from project Standard for issue type External Ticket You do not have the correct permissions to move the issue...

• Question
• jira
• jira-administration
• jira-core

Hi everyone, i created a new workflow and added this to an existing project through the "Workflow Scheme ". the problem i have is that when moving sub-tasks to 'done' the resolution remains "u...

• Question
• jira
• jira-administration
• jira-software

I'm brand new to JIRA and need to create a DASHBOARD that tracks performance of a sprint compared to past sprints, in terms of: Velocity - Estimated Story Points vs Completed Story Points Bug flow...

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• cloud
• jira
• jira-software
• jira-software-cloud

• Question
• cloud
• jira
• jira-cloud
• jira-core

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

What is more recommend to use? Epic and than iside it Story/Tasks and other issue types  OR Story/Tasks and other issue types and inside them Sub-tasks

• Question
• jira
• jira-administration
• jira-software

I have already setup over 60 projects, however we are now building out more issues to better track the time spent per issue. How can I add issues to multiple Projects that are already created without...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I would like to turn OFF the notification when the estimated time is set for an issue.  I have turned off notifications for Generic events but am still getting notifications when I set the estim...

• Question
• jira
• jira-administration
• jira-core

How to implement HTTP Strict-Transport-Security (HSTS) in JIRA?

• Question
• jira
• jira-software

I'm trying to set up a bug report page in Support Desk. A critical piece of information is to retrieve the customer's browser information. It would be ideal if I could capture this automatically in h...

• Question
• jira
• jira-service-desk

I'm trying to add a cascading select list from the stock set of custom fields for Service Desk.  In the set-up screens, there is no way to configure the select menus, and the resulting UI is jus...

• Question
• jira
• jira-service-desk

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• jira
• jira-software

• Question
• jira
• jira-core

Hi, We're in the process of setting up a Google Search Appliance connector that will crawl Jira to index related documents and pages for searching. We've been informed by the third party, that a ser...

• Question
• jira
• jira-administration
• jira-software

We're cleaning up our JIRA custom fields (in JIRA 7, on our own server). Part of this is copying values from two separate fields into one amalgamated field of the same type. We need to move values fr...

• Question
• jira
• jira-software

This question is in reference to Atlassian Documentation: How to delete a JIRA User from the database There is no reference to a app_user table, which also stores user's data Must these data remain...

• Question
• documentation
• jira

Dear team, after restart of computer JIRA does not start anymore saying that it is locked. I see that there is problem with plugins but: when I stop JIRA services, lock file dissappear, I do not n...

• Question
• jira
• jira-administration
• jira-core

Is there a way to rename columns in the issue navigator? I'm exporting the results to send to business folks and it would be nice to change some of the terminology for their sake.

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hello, I'm trying to get the status to change from New to Open once a ticket is assigned to an agent. I have added the transition and status to the workflow, but not sure how to get the logic pa...

• Question
• jira
• jira-service-desk

This question is in reference to Atlassian Documentation: Managing project permissions Ask your question here...

• Question
• jira
• jira-core
• permission