Jira

Hi! I have JIRA service desk 3.1.x and Satisfaction have enabled. but does not reach the mail client survey Help Please

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• jira
• jira-service-desk

image2016-5-11 15:46:7.png     I am the admin of the JIRA App an acconts. I have full acces.  I cannot create any project !!! What is the error?  here are the logs ...

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• cloud
• jira
• jira-software
• jira-software-cloud

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• cloud
• jira
• jira-software
• jira-software-cloud

If I want to create a board to export to excel that shows me a "two-tiered" ranking, how can I do this? For example, I have my open sprints, me future sprints and my backlog. Within each of these sub...

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• jira
• jira-administration
• jira-core

This question is in reference to Atlassian Documentation: JIRA system administration how can i get admin dropdown to choose add ons

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• administration
• jira
• jira-core

This question is in reference to Atlassian Documentation: Specifying field behavior Ask your question here...

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Hello, i have two fields  : One field with a check box : Documentation provided : yes no if the gield Documentation prodived = Yes , i would like that my fields  location of documentati...

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• cloud
• jira
• jira-software
• jira-software-cloud

Hi Atlassian Team,  I couldn't add an user to the JIRA. I think there is a bug here. I added an user, but then he/she can't login to the atlassian.

• Question
• jira
• jira-core

Hi, I would like to increase frequency of checking mails in service desk (I've added mail as a channel). For Regular JIRA issue there is MailFetcherService delaytime https://answers.atlassian.com/qu...

• Question
• jira
• jira-service-desk

How can I do to not display this menu item to the Service Desk Agents. I'm working with outsourced agents in home office and not wish they had access to client list, or service reports. I have atta...

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• atlassian-support
• jira
• jira-administration
• jira-service-desk

This question is in reference to Atlassian Documentation: java.security.cert.CertificateException: No subject alternative DNS name matching found When i look at my LDAP-Server cert with the openssl ...

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• certificate
• jira
• ldap
• ssl

An addon like this would be a very nice thing to have to prevent our service desk agents from even 'reading' the same ticket at the same time, will there be support for JIRA 7? If so, when?

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• addon-com.atlassian.jira.plugins.whoslookin
• jira
• jira-core

Hi, Explaining the issue in detail, Create a query where we search a particular customized field value for a single issue type Export the results in a 2d chart The chart shows missing customized...

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• jira
• jira-administration
• jira-software

Hello We want to be notified when a sprint field is changed. We know this can be accomplished with the following query in the condition of a script listener: changeItems.any{ it.field == 'Sprint...

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• jira
• jira-administration
• jira-software
• scriptrunner

I put a Issue from my Backlog into an active Sprint, but when I refresh my board it is still on the Backlog and not visible in the Sprint anymore. Although when I open the Issue details I see the fie...

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• cloud
• jira
• jira-cloud
• jira-core

Context : I have a US in a sprint, Everything is okay, the story is put to DONE. The sprint is completed.   Action : Then I create a new sprint. The previous US is impacted so I want...

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• jira
• jira-core

This question is in reference to Atlassian Documentation: Configuring issue-level security Requirement I want external users (partners) to have partial access issues in a project - basically so the...

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• jira
• issue-security

This question is in reference to Atlassian Documentation: Configuring JIRA Service Desk approvals Pretty simple thing really, I want my customer to be able to approve or decline the work on the work...

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• approver
• cloud
• documentation
• jira
• jira-administration
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This question is in reference to Atlassian Documentation: Configuring the issue detail view How do I get system field Issue Type into the detail view of issue on agile board? cannot find it...There ...

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• issue-view
• jira
• jira-software-cloud

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• cloud
• jira
• jira-software
• jira-software-cloud

Hi, I've installed JIRA on my windows computer(Running as service), and when I configure the SMTP domain, I got this message: Unfortunately no connection was possible. Review the errors below and r...

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• jira
• jira-administration
• jira-software

Jira System administration -->Issues --> Workflows,  when I click on workflows and when the page loads, all of the workflows are missing.   the projects are working correctly, but I c...

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• adaptavist
• jira
• workflow

Hi, I have created a project in JIRA service desk with two end user (clients who will submit their service request). My question is, is it possible that they both see requests of each other and als...

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• jira
• jira-service-desk

I created an issue and i assign it to a customer as a reporter, but the customer doesn't receive an email about the issue.

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• jira
• jira-service-desk

I have a separate project for Epics.  In the epic project, I have versions defined.   The stories are linked to the epics in the separate project, and all my boards are configured to s...

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• jira
• jira-administration
• jira-software