Hi, When a JIRA Service Desk agent used to comment on an issue, the Comment text box used to be automatically prepopulated with the following greeting: Hi Customer name Agent name This is no long...
Hello, I juste deleted a generic ticket's of a project on which lot's of my co workers had logged lot's of time. I didn't thought it will delete the time they logged on it as well. Do you kn...
This question is in reference to Atlassian Documentation: Linking a Confluence page to a sprint Ask your question here...
while creating the ticket , we are getting error as 'Operation categorisation: Operation categorisation is required.'Can some one help please
We have a business requirement where we need to restrict some application level groups like jira-users,confluence-users available while subscribing to a filter. Purpose of doing this i...
Does upgrade from 1.8 to 2.0 affects in any way to my existing plans? Should I make migration?
When transition happen in parent issue, create Sub-task. At this point, how to copy all attachments in parent issue to Sub-task? Also, when add any attachments to Sub-task and transition happens in ...
QQ : Suppose I have an custom field X which has values A,B and C and I have another custom filed Y which has many values Can I make it as in X if I select A the only set of values n...
This question is in reference to Atlassian Documentation: How to disable Agile side panel from issue view screen This documentation applies site-wide. How about if I only want to disable in a certai...
I am developing a plugin. In that I want to know if JIRA is running background or Locked indexing through JAVA code. Is there any way to do this? Is there any API for this? I have been stuck at this...
Hi All, Is anyone aware of a guide (or similar) that can help us configure JIRA Agile & Portfolio for SAFe? I've read some short articles about this, but I was wondering if there is a comp...
Does anyone know how to change the URL for the 'Release Notes' link on the Project Version screen? We have noticed that the hyperlink generated for 'Release Notes' is pointing to the incorrect insta...
I want to change parent's issue status when move transition in Sub-task? How can I perform this? Please let me know any info.
I want to keep current workflow status after transition happens? Let me assume that current wortkflow status is "In Progress". After move transition to next status: "Waiting for Approval", I want t...
Existe material informando como seria possível integrar o JIRA service desk cloud com o active directory do windows?
I would like to get the value of sum progress (at least the percentage) via script runner from JIRA via API. What is the name of that field?SUm Progress.png
Hi, This is a new global custom issue introduced by JIRA service desk 3. While I cannot see any why to change it value in SIL. None of below works: customfield_19071 = currentUser(); \\c...
This question is in reference to Atlassian Documentation: Adding request participants It seems no matter how certain I am that everything is set up properly I cannot see the Request Participants fie...
I am using Jira/Confluence Server. I can see that I can link to an existing confluence page from Jira, but I can't seem to figure out how to create a page. I've seen an article that says ...
I have a Kanban board with items that I have released. I have completed 4 releases to date and each time, the release collects all of the issues from the previous release and adds to it. ...
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