A pop-up survey could appear while you're here --curious what it's for? Click here to learn more!
×Community resources
Community resources
Community resources
Jira
-
Does anyone know how to change the URL for the 'Release Notes' link on the Project Version screen? We have noticed that the hyperlink generated for 'Release Notes' is pointing to the incorrect insta...
- Question
- jira
- jira-administration
- jira-core
-
I want to change parent's issue status when move transition in Sub-task? How can I perform this? Please let me know any info.
- Question
- jira
- jira-administration
- jira-core
-
I want to keep current workflow status after transition happens? Let me assume that current wortkflow status is "In Progress". After move transition to next status: "Waiting for Approval", I want t...
- Question
- jira
- jira-administration
- jira-core
-
Existe material informando como seria possível integrar o JIRA service desk cloud com o active directory do windows?
-
I would like to get the value of sum progress (at least the percentage) via script runner from JIRA via API. What is the name of that field?SUm Progress.png
- Question
- jira
- scriptrunner
-
Hi, This is a new global custom issue introduced by JIRA service desk 3. While I cannot see any why to change it value in SIL. None of below works: customfield_19071 = currentUser(); \\c...
-
This question is in reference to Atlassian Documentation: Adding request participants It seems no matter how certain I am that everything is set up properly I cannot see the Request Participants fie...
- Question
- jira-service-desk
- jira
- participant
- request
-
I am using Jira/Confluence Server. I can see that I can link to an existing confluence page from Jira, but I can't seem to figure out how to create a page. I've seen an article that says ...
- Question
- jira
- jira-software
-
I have a Kanban board with items that I have released. I have completed 4 releases to date and each time, the release collects all of the issues from the previous release and adds to it. ...
- Question
- jira
- jira-software
-
The scenario, generate ServiceDesk project for multiple countries (min 4 countries), 200 issues per day and per country What are the best practices and considerations for Service Desk design: Mult...
- Question
- best-practice
- design
- jira-service-desk
- scale
-
Hi All I have the clone plus plugin and i have disabled the native clone operation. I observe that the clone ++ operation does not allow me to clone sub-task issue types. Can anyone suggest ...
- Question
- jira
- jira-administration
- jira-core
-
Hello, I have an instance running on Windows. I have this extremely long http://xyzjira.xyz.com:8080/servicedesk/customer/portals/X URL for the customer portal. I would like to make th...
- Question
- jira
- jira-service-desk
-
I want to set hierarchy with JIRA portfolio but I don't see the options below. How do i get an admin account? Go to Portfolio> Administration > Portfolio Hierarchy Configuration&nbs...
- Question
- cloud
- jira
- jira-cloud
- jira-core
-
This question is in reference to Atlassian Documentation: Managing webhooks Which request method will the webhook be invoked with? I don't see an option for setting this, in the webhooks UI.
-
This question is in reference to Atlassian Documentation: Receiving requests by email I'd like to be able to use different destination email addresses (aliases in GMail) to allow Service Desk to cre...
-
Is there anything something like "http://www.example.com/jira/rest/agile/1.0/sprint?project=XYZ", to retrieve all the sprints in a project. JIRA platform api can retrieve projects info and JIRA soft...
- Question
- jira
- jira-core
- jira-software
- rest-api
-
Currently I am trying to fix the notifications setup for my service desk. I have all the appropriate people in place for issue created, closed, resolved, updated, etc. I receive notifications for all...
-
The issue titles in spreadsheet exports are truncated e.g. "ABC-123 As a User I would like t..." Is there any way to disable truncation so we can see the full issue title?
-
This question is in reference to Atlassian Documentation: Configuring a board Ask your question here...
- Question
- board
- cloud
- documentation
- jira
- jira-software
- +1 more tag...
-
This question is in reference to Atlassian Documentation: Add-ons and plugins If I have a Cloud instance of JIRA, can I import a connect add-on that resides on a private network? I don't want to hav...
- Question
- cloud
- documentation
- jira
- jira-cloud
- jira-core
-
I cannot find the import workflow button. I exported my workflow as a workflow file not xml. So now I need to import it in other project. THe only buttons I see are add workflow which just creates em...
- Question
- cloud
- jira
- jira-cloud
- jira-core
-
Hi all, I'm having trouble notifying my Service Desk customers on status change. As per documentation (https://confluence.atlassian.com/servicedeskserver030/configuring-service-desk-notifications-76...
- Question
- jira
- jira-service-desk
Community showcase
Atlassian Community Events
| User | Count |
|---|---|
| 26 | |
| 26 | |
| 21 | |
| 17 | |
| 12 | |
| 11 |
| Subject | Author | Posted |
|---|---|---|
| 51m ago | ||
| 2 hours ago | ||
| 2 hours ago | ||
| yesterday | ||
| Tuesday |