Jira

Is there a way to limit email request to come from a specific domain in JIRA SD?

• Question
• jira
• jira-service-desk

Hello - I have two service desk projects and each project has a separate set of customers. Customers for One project should not have access to the portal of the other. Is this possible with JIRA Ser...

• Question
• jira
• jira-service-desk

We currently have multiple Confluence instances that I would like to reduce to one.  The problem is that we have multiple JIRA instances that likely will have to remain separate (due to coordina...

• Question
• jira
• jira-administration
• jira-core

We are trying to remove the Assign Button from people using it. It works via setting the Permission to a specific group/role and no one sees the button unless they are in that group. We have 2 areas ...

• Question
• cloud
• jira
• jira-cloud
• jira-core

When using task as a subset of stories should you estimate the task and add the cumulative to the story points field of the Story itself or conversely leave the story points blank on the story and tr...

• Question
• jira
• jira-core

Dear all, how is it with pricing, if we had 25 licences and wanted to increase the number to 50, would we have to pay just the difference? 3300$-1800$=1500$?  Also, is it a one-time payment? I...

• Question
• jira
• jira-software

Hi, there's a bug with the color picker when using the Roadmap macro is Confluence Cloud.  When selected, the color picker appears behind the edit panel for "Insert Roadmap Planner". Seems to be...

• Question
• advanced-roadmaps

I have an XML file from Mantis.  It has about 440 issues that I would like to import to JIRA. Is there a way to do this? Bill.

• Question
• cloud
• jira
• jira-cloud
• jira-core

This question is in reference to Atlassian Documentation: Searching for Issues Can I get email alerts when a help desk ticket is assigned to me?

• Question
• jira
• jira-service-desk

I am using a cloud install of JIRA.  We have implemented the Software Development Workflow.  I can no longer find the Story Points and Estimate fields and I also have many of the custom fie...

• Question
• cloud
• jira
• jira-administration
• jira-cloud
• jira-core

In JIRA I am a member of service-desk-agents but I don't receive an email when a new Service Desk Issue is created.   The notification helper says I should receive a notification. Also relate...

• Question
• jira
• jira-service-desk

To date we've been annotating issues with labels to identify a feature request to a particular customer.  The problem we ran into though was consistency (some people would use a label "CustomerX...

• Question
• bulk-edit
• cloud
• custom-field
• jira
• jira-software
• +1 more tag...

• Question
• jira
• jira-core

Issue list in epic shows all closed stories/bugs with green check mark. However the bug here is closed as "won't fix". It is highly misleading for someone reviewing the epic what was the resolution. ...

• Question
• jira
• jira-administration
• jira-core

Original project whose configuration used :   New project created using original projects configuration:     Can someone please assist?

• Question
• cloud
• jira
• jira-cloud
• jira-core

Greetings! We have a development instance that was using JIRA 6.3.15 with ScriptRunner 4.3.0 and had no problems embedding ScriptRunner scripts inline or on a server and executing them.   As w...

• Question
• jira
• jira-administration
• jira-software
• scriptrunner

When a subtask is created, it inherits the value from a custom field 'Customer' on the parent task via a Post Function 'The value(s) of field Customer will be set from the issue's parent (replacing e...

• Question
• cloud
• jira
• jira-cloud
• jira-core

Will this add on be available for JIRA Server anytime soon?  

• Question
• addon-rich-text-gadget
• jira

Hi, We have been looking at the JIRA subversion plugin – https://marketplace.atlassian.com/plugins/com.atlassian.jira.plugin.ext.subversion/server/installation .  All seems strai...

• Question
• addon-com.atlassian.jira.plugin.ext.subversion
• cloud
• jira
• jira-cloud
• jira-core

Hi! After a reboot server for kernel update, mi JIRA instance cannot restart. The plugin system give me mass timeout 2016-05-10 16:10:34,425 JIRA-Bootstrap INFO [c.a.plugin.manager.Defau...

• Question
• jira
• jira-administration
• jira-core

We've been having intermittent login issues in production and non-production.  Our technical people have not been able to find the cause of the problem.  It's not a network issue as far as ...

• Question
• jira
• jira-software

Hi, I have joined a new programme where there are 3 teams each set up with their own project in Jira. One team has a Scrum board point to its project issues and the others have created Kanban boards ...

• Question
• jira

Good afternoon, I am trying to come up with a way of hiding or removing the Resolution field from appearing in JIRA when viewing a JIRA Issue. We have built a custom workflow with custom fields, so ...

• Question
• jira
• jira-administration
• jira-software

• Question
• jira
• jira-administration
• jira-core

I'm trying to automate some ticket metrics I'm collecting, but I would like raw data so I can perform my own analysis on it.

• Question
• cloud
• jira
• jira-cloud
• jira-core
• report