Jira

Since most of our support-issues comes from emails, I want to send a "We have received your issue"-notification - regardless of the user's "My Changes" setting.

• Question
• jira
• jira-administration
• jira-software

I have a workflow Open -> In Progress -> QA -> Closed. I want to know the average time spent in the status: QA.  How can I do this with JIRA cloud?

• Question
• cloud
• jira
• jira-cloud
• jira-core

JIRA CSV Importer: I have csv file which has the multiple tasks/Issues row and I am able to import/create these task successfully in JIRA but have no idea about subtask. One more thing-Please let me...

• Question
• jira
• jira-core

Hi all, I want to ask a question about tracking issues in a version. Expamle, in version 1.0, I have 5 issues need to release. but i just release 4 items, remaining 1 item not fixed. This item is in...

• Question
• jira
• jira-administration
• jira-software

This question is in reference to Atlassian Documentation: Integrating with other tools Hello, we're using JIRA internally, and we will migrate our support to a service desk using HEAT. can you ple...

• Question
• jira

This question is in reference to Atlassian Documentation: Managing versions How do I merge multiple projects into a single project. I have the individual sub projects broken out and I just want them...

• Question
• jira
• jira-administration
• jira-core
• merge
• project

Hi, I have followed the below mentioned guides before posting this question.  https://answers.atlassian.com/questions/75677 and  https://answers.atlassian.com/questions/157110 Steps pe...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hello everybody Context : My project has 3 issuetypes : "One", "Two" and "Three". Each "One" is linked with one or more "Two". And each "Two" is linked to one or more "Three". I use the field "iss...

• Question
• behaviours
• field
• groovy
• issue-link
• javascript
• +3 more tags...

I mean sharing the same JIRA Service Desk with a group of company meaning that all companies will use the same instance to support their own customers. Is it possible?

• Question
• jira
• jira-service-desk

Utilizo a versão cloud do JIRA Service Desk e não consigo criar um campo Empresa para os usuários-clientes. Como faço isso?  

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

I have a JIRA url https://agshari.atlassian.net/,How can i get equivalent API for this,as i need to consume in dotnet

• Question
• jira
• jira-core

I'd like to be able to invite people to have an overview of a service desk, without them being able to action issues, giving them essentially read only access. Basically, adding them as a watcher as ...

• Question
• issue
• jira
• jira-service-desk
• jira-service-desk-cloud
• watcher

This question is in reference to Atlassian Documentation: Process management with JIRA Can I add epic to process management project?

• Question
• cloud
• epic
• jira
• jira-core
• jira-software
• +1 more tag...

Hi, we upgraded to JIRA 7 from v6.4.11 to v7.1.4 and ScriptRunner form v4.1.3.15 to v4.3.4. Since then some of the behaviour scripts (triggered at ticket creation) doesn´t work anymore. If I remove ...

• Question
• behaviours
• jira
• jira-administration
• jira-software
• scriptrunner

Components can not be added to my project. The fields are there and I can enter values, but once I hit the "Add"-button, the screen empties and the component is not added.   One of my asssumpt...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Bitbucket Server (v4.6.1) is successfully linking to JIRA (v7.1.1) issues (it picks up on any issue key that is found in commits). But JIRA is not showing any existing branches nor commits even thoug...

• Question
• jira
• jira-administration
• jira-core

What does this Error Message means and how to handle it?

• Question
• jira
• jira-administration
• jira-software

hi there. have a ScriptRunner v.4.3.4 and JIRA 7.1.0. the task is to create a scheduled issues, one per week via Services.  I tried the code below, import com.atlassian.jira.compone...

• Question
• jira
• jira-core
• scriptrunner

This question is in reference to Atlassian Documentation: Using JIRA for Change Management Hi, Is there any additional cost associated with currently purchased JIRA instance when using JIRA for Cha...

• Question
• jira

How to view the list of watchers in a project as a project lead? Kinldy let me know the JQL query used in filter.   Regards Varun N

• Question
• jira
• watcher

Hi!   Is it possible to see at the sprint summary how much time i have contracted in this sprint and how much is left free?

• Question
• jira
• jira-administration
• jira-software

I set up JIRA and found cpu peak many time , need to know the root cause.

• Question
• jira
• jira-software

Am looking for a Manual & Automated Test Management tool as a add-on inside JIRA Cloud and it should support the following . Manage manual and automated tests . For manual tests , we must able ...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Tell me, I want to set a filter. Here is my filter: (reporter = currentUser () or assignee = currentUser ()) AND resolved> startOfweek (-1) AND resolved <= endofweek (-1). But I want to filter ...

• Question
• jira

In an Epic there is a section "Issues in Epic" - apparently this is sorted by issue key (hence by submission date). Is there a way to display this section sorted first by issue type, then by issue k...

• Question
• jira
• jira-software