Jira

• Question
• jira
• jira-software

Atlassian does not publish a best practise guide for this question (I asked for it, but it was rejected). I wonder how other admins handle the situation that software products share some components. ...

• Question
• jira
• jira-administration
• jira-core

Hi , i am creating a new tricky workflow ,can you help on this ?? my scenario is to use the single ticket and processing the issue with multiple teams upto 5 teams . so i need to show the status o...

• Question
• jira
• jira-software

Hi, I am trying to create a workflow for a project in which the workflow should contain only 10 status and it should go through number of teams (example: 5). I am trying to differentiate each team ...

• Question
• jira
• jira-software

Hi, I have a JIRA Cloud installation. The installation of the Add-on "Work Calendar" was ok and, at first, it runs perfectly. Now, when I go to the "My Work" menu there is the following message...

• Question
• addon-com.jiraworkcalendar.work-calendar
• cloud
• jira
• jira-cloud
• jira-core

Let me assume one Date Time Picker field and one Check List (single choice) field. Whenever any list is selected / updated from Check List (single choice) at any timing, I want to set the ...

• Question
• jira
• jira-administration
• jira-core

I have recently installed JIRA trial version. when i try to start JIRA in my browser i am getting the following message JIRA startup failed -  JIRA STARTUP FAILED -Cannot change ...

• Question
• jira
• jira-core

Hi All, I'm facing error while exporting project configuration via Project Configurator plugin, An error occurred: Found custom field with values for issues in exported project(s), with id: 1...

• Question
• addon-com.awnaba.projectconfigurator.projectconfigurator
• jira
• jira-core

• Question
• cloud
• jira
• jira-cloud
• jira-core

Dear Sir or Madam, following situation: Each ticket got an ID; for example XXXPR00012345 No I want to search for this ID. But not with the whole string; I only want to search for 12345. Is this p...

• Question
• jira
• jira-administration
• jira-software

I am currently on JIRA V6.3.1 and I want to establish a staging environment where the JIRA version will be v6.4 or up. How do I clone the production version of JIRA to staging

• Question
• jira
• jira-administration
• jira-software

We have been using JIRA for a little while now and would like to understand if what we are doing is the most the effective way to use it We have a product that is made up of 2 components (Compo...

• Question
• cloud
• jira
• jira-cloud
• jira-core

Hi all, we are actually trying to clone or copy project which is having basic tasks and dashboards. We would like to use this a base template for all the newly copied projects. Is there a way to clo...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

This question is in reference to Atlassian Documentation: Automating your service desk I've recently  installed the trial of service desk on jira on our server however I can't  seem to get...

• Question
• jira-service-desk
• transition

how do i set the format of a date field in an email template to dd/mmm/yy? default is yyyy-mm-dd hhmmss

• Question
• date-time
• email-this-issue

Hi, My JIRA is in customer review state. How can I close this ticket? I mistaked to push that button. Please, let me know method.   Status:        &nbs...

• Question
• jira
• jira-core

Is it possible to clone a JIRA project so that all Issues (tasks and sub-tasks) are carried over to the new project?

• Question
• cloud
• jira
• jira-cloud
• jira-core

I am trying to list reopened issues for a specific time frames e.g. today, yesterday, this week with queriy as below I just want to list the reopened issues  project = lls AND updatedDate &amp...

• Question
• jira
• query

I would like to re-open an issue to start it over if a custom field for a team selection is changed. I can't seem to find anything that will transition an issue after a field is updated. ...

• Question
• automation
• jira
• jira-administration
• jira-software
• transition

This question is in reference to Atlassian Documentation: Configuring the issue detail view My custom field doesn't show up in the dropdown in General Fields. It seems to have the exact same field s...

• Question
• issue-view
• jira
• jira-administration
• jira-software
• jira-software-cloud

• Question
• jira
• jira-core

I see the following warning on all my projects configuration: We recommend that you perform a re-index, as configuration changes were made to 'Plugins' at 26/May/16 1:50 AM. Get help! If ...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi Everyone, we want to use JIRA ServiceDesk for Incident Managment. The standard workflow is that a user is defined by email adress and his/ her name. There is no phone number, no location and so o...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

• Question
• jira
• jira-administration
• jira-software

Hi,   When we use the pageme addon some of our issue return the attached message. I am sure it's not a permission problem, and it's not a problem at "project" level: other issue on the same pr...

• Question
• addon-com.atsistemas.jira.plugins.pageme
• jira
• jira-software