I'm looking at the audit log and I see that most entries have an author that refers to a real JIRA user. However, some entries have an author of "JIRA". What does this mean? Does it mean the action ...
This question is in reference to Atlassian Documentation: Troubleshooting issues with the email channel Using the JIRA Service Desk built-in email processor to manage incoming emails in service...
I have the following question / issue: When I use the standard issue filter "My Open Issues" i get the a list of issues. Lets say I open one ticket and close it. If a then click on "Return to Search...
Is it possible somehow to run groovy tests using Bamboo or any CI server? At this moment I should go to JIRA and manually run Unit test runner. This is quite uncomfortable.
According to the documentation for JIRA 6.1 one should be able to list labels in a project: https://confluence.atlassian.com/jira061/jira-user-s-guide/browsing-a-project/browsing-a-project-s-labels ...
Dear everyone, we have a strange error since the update on v7.1.8. When I try to import a worflow, I get an Standard Errorpage 404 after the step "Map Workflow Statuses". Also we have a Pl...
This question is in reference to Atlassian Documentation: The JIRA Cloud documentation has moved I'm currently trying to use Jira, but having no luck what so ever with reports. Its been a few years ...
I have a project in JIRA containing issues that are hierarchically linked through Issue links as parent-child issues. Now I would like to create a Structure with: Insert generator to add only the i...
I need to set a lag time for a task is it possible to do so using this add-on??
Hello, First of all, I want to thank you for this nice plugin. We just bought it and we have a little problem, after the first survey (on a ticket) is sent at any new update (on that ticket) is sen...
Hi, I'm a new user to JIRA and Confluence, trying to configure the system for a business that has Agile and Waterfall projects. Agile projects are not a problem. The problem I have is the ...
We are working on 4 projects with different users, how to hide the project and issues to the user who are not working on the particular project.
Hi, For Epics, I don't need both the Title and Summary fields. I've setup a post-function, which triggers when creating an Epic, and which copies the value of the title field into the [required]&nb...
I want to show the total story point of sub tasks on the parent ticket. Is it possible? If Yes, please let me know how to do it in details.
I am new to JIRA, how can I track how many tickets that were resolved for a particular team in a particular week using JIRA API and PHP from JIRA service desk? Do I need the admin login information f...
This question is in reference to Atlassian Documentation: Add, edit and remove users I want to know how i can restrict access to Specific projects for specific users or groups
After last JIRA update I open Project settings -> Versions and see nothing. How can I find my releases? image2016-6-29 11:2:44.png image2016-6-29 11:5:4.png
When I create a sub-task of a task (i.e. story), I specify the relevant component for this particular sub-task.Is it possible to fill all components of all sub-task into the component field of the pa...
Hi, I'd like to create standard response/template for frequently asked questions, and allowing agents to pick these template to improve response time and consistency. Is this possible? Thanks Jing
This question is in reference to Atlassian Documentation: Adding an Issue to a Sprint Which tables (in database) take part in connection issue to sprit?
I have 2 LB and used Keepalived for them but over keepalibed JIRA is not available
I'm brand new to JIRA. I created 2 additional swimlanes so now I have Expedite, General, Launch, and Everything else. When I view the board, I only see the top 2 Swimlanes - Expedite...
Hi There, Currently we are using QAComplete for test cases and JIRA for User story and Defect maintenance. I want to move my QAComplete test cases to JIRA. Do any one of you have a test ca...
Hi all, I'm trying to add a quick filter option on my board to sort all tasks by user in one large list. The JSC I'm using is "ORDER BY assignee ASC" My main board filter is "project = projectA OR...
i have versión 7.1 JIRA but the workflow designer diagram view appears blank
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