Jira

I want to give the finance contact access to the billing information. How do I accomplish this?   Thanks,   Kevin

• Question
• cloud
• jira
• jira-cloud
• jira-core

For one test user the table field (is not displayed properly, even after emptying browser cache. The defined grid is missing. Everybody uses Chrome. All users encounter drawing of the table field ...

• Question
• addon-com.e7solutions.jira.plugins.tables
• jira
• jira-core

Hi, is there a possibility, to set up filter that I get for example the avarage SLA time from all issues last month?   And otherwise is there a way to get the components, which are most ...

• Question
• jira
• jira-service-desk

Based on this documentation - https://confluence.atlassian.com/adminjiraserver071/creating-issues-and-comments-from-email-802592933.html Our infrastructure does not have a POP3/imap configured,...

• Question
• jira
• jira-administration
• jira-core

Hi, I'm trying to get a list of all users in my JIRA instance (local and LDAP users), but when I use the following query : SELECT cu.user_name AS username, cu.display_name AS displayname, cm.lower_...

• Question
• jira
• postgres
• sql

Hello everyone! I'm trying to make report about JIRA tickets made by user X but he changed assignee to me when issue was done, so now i'm trying to make a filter to see needed issues.  I ...

• Question
• jira
• jira-service-desk

I'm trying to finish the sprint, but this error appears .error.png

• Question
• jira
• jira-administration
• jira-software

I'm trying to make JIRA create tickets from incoming emails, following this documentation. I'm currently stuck at  Step one: Configure a mail server/service. When testing the connection at firs...

• Question
• jira
• jira-administration
• jira-core

• Question
• jira
• jira-administration
• jira-core

Hi, I tested the new backlog for Kanban and in the info it says that epic support soon will be implemented to the new Kanban Backlog feature. Any prognosis when this will be available? Best regards...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Nearly all of my gadgets are missing from the Add Gadgets UI after upgrading JIRA to 7.1.9.  The existing dashboards display all of their gadgets properly, and the gadgets can be edited.  I...

• Question
• jira
• jira-administration
• jira-software

I have read number of answer to add role into JIRA but i can not see anywhere Role option to add new roles to system. Can you tell me why i can not see role adding option in my platfrom ? I ha...

• Question
• jira
• jira-administration
• jira-core

Hi, We use the cloud version of JIRA and Confluence, and we'd like to add additional security and integration for ease of use for our users.  Is it possible to add two factor authenticatio...

• Question
• cloud
• jira
• jira-cloud
• jira-core

Hello Support, we've update to JIRA Service Desk 3.2 with JIRA Core 7.2. After updating the following behaviour appeared: We've a configured automation transition the status from "Waiting for ...

• Question
• jira
• jira-service-desk

• Question
• jira
• jira-service-desk

Hello, We need to move a whole project with logs, comments, attachments and images, custom fields and so on from Cloud JIRA instance to Server JIRA. These JIRA instances have different versions and ...

• Question
• cloud
• import
• jira
• jira-administration
• jira-core
• +1 more tag...

This question is in reference to Atlassian Developer Documentation: JIRA REST API Example - Query issues Ask your question here...

• Question
• example
• jira
• query
• rest

I installed JIRA software 7.1 on my macbook with local server license. Can I upgrade to JIRA software 7.2 free or not ?

• Question
• jira
• jira-software

I have 2 different fields that have a type of;   1)Query issue multi linker custom field  2) admin.customfield.type.servicepicker.name   Where do i change the type from? The conte...

• Question
• jira
• jira-administration
• jira-core

We wanted to create a new Jira project and see what flexibility we have on what we can automate.. for example I wanted to see if we could do a request type where we auto-generate certain sub-tasks w...

• Question
• jira
• jira-administration
• jira-software

I set up a rule in automation where i want notification for that rule. It is adding a service desk customer to participants. I would expect this customer to receive an email that he has been added as...

• Question
• addon-com.atlassian.plugin.automation.jira-automation-plugin
• jira
• jira-core

good day team, We use JIRA and Confluence with the current setup: JIRA's user/group directory: internal directory Confluence's user/group directory: JIRA internal directory We are about to...

• Question
• jira
• jira-administration
• jira-software

Hi All, I am trying to fetch data report for each Issue transition present under 1 project. Currently I cannot find any such Report present in JIRA, I am trying query database for same but still i a...

• Question
• jira
• jira-administration
• jira-core

I don't understand how this field works, i can't set any value ..   Is someone know ?

• Question
• custom-field
• jira
• jira-administration
• jira-core
• read-only

Por que me da este error, el fichero csv que utilizo es: Summary,Clave de Incidencia,Responsable,Tipo de Incidencia,Categoria,Fecha de Creación,Estado,Descripcion,Prioridad "prueba peticion 1",DESK...

• Question
• jira
• jira-service-desk