Jira

Hi, We need the properties held against a user in Jira to prefill in fields when creating tickets via the portal. Customer, Email and Phone to start JIRA Info Uptime 1 month, 2 days, 21 hou...

• Question
• jira
• jira-service-desk

I have a publicly accessible JSD instance and we have both internal and external customers. Internal customers are registered through LDAP and external customers accounts are created manually. T...

• Question
• jira
• jira-service-desk

This question is in reference to Atlassian Documentation: Creating a notification scheme Hi Atlassian,  Does reassigning an issue fall under the "Issue Assigned" event? For the "Issue Assigned...

• Question
• cloud
• jira
• notification

I want to lock down the fields when on the create screen for a ticket but I'm not sure how to do so. As you can see in the screen shot the exact button that I'm referring to. People in my company hav...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

This question is in reference to Atlassian Documentation: Sprint Backlog Ask your question here...

• Question
• backlog
• cloud
• jira
• jira-core
• sprint

I am new to JIRA and not a software developer so I am struggling to get my head around how to do this from reading about permission schemes etc. I have 100 boards and 10 users, each user only ever n...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Consider the case that different users work on one issue at the same time (Collaborative working). Who's data will be stored and is there a master/slave configuration or do the users overwrite the da...

• Question
• jira
• jira-software

This question is in reference to Atlassian Documentation: Connecting JIRA applications to Oracle There's recommendation: Ensure your database is configured to use the same character encoding as JI...

• Question
• database
• documentation
• jira
• jira-administration
• jira-core
• +1 more tag...

I'm trying to setup the JIRA for HipChat integration (https://blog.hipchat.com/2016/08/29/jira-hipchat-now-even-better-together/). JIRA is self-hosted on my servers, while HipChat is hosted in t...

• Question
• jira
• jira-administration
• jira-core

Hi, a colleague of mine needs sort of a hard/crazy report with eazyBI. The fact aside that eazyBI already gives you the option to check for days in transition status and days in status as separate r...

• Question
• addon-com.eazybi.jira.plugins.eazybi-jira
• eazybi
• jira
• jira-administration
• jira-software

  Hi, I want to import the Agile Maturity Matrix into JIRA according to this guide: http://blogs.atlassian.com/2013/11/agile-maturity-how-agile-is-your-organization/ I get this error: "For ...

• Question
• jira
• jira-administration
• jira-software

This question is in reference to Atlassian Documentation: Creating a project Difference between a scrum software project and basic software project?

• Question
• documentation
• jira
• jira-core
• moderators

creating fields within Profields Add-on in JIra. 

• Question
• custom-field
• jira
• jira-core

OK, so this is a super simple suggestion - when you've got a list of issues on screen and perform a "bulk change" on the displayed tickets .... you have to check each issue one by one ...   Su...

• Question
• jira
• jira-core

After installing draw.io some user cannot edit the diagrams, but they can create.

• Question
• cloud
• draw.io
• jira
• jira-software
• jira-software-cloud

I have just installed version 3.0,3 of Zendesk for JIRA on our JIRA On-Premise version 7.1.4. It installed without any issues. When I click on Configure in the Manage Add-Ons page it tries to load th...

• Question
• jira
• jira-software

I use JIRA Cloud, and system administrator seems to be Jira, How can I change to system administrator on my own account=

• Question
• cloud
• jira
• jira-cloud
• jira-core

Hello, We are using rank field of Epics for prioritization of epics on a Kanban board. We understand that we can rank issues by moving them up / down on kanban board and is very effective when we do...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Can we have dependent fields in JIRA without using Database custom fields plugin and integrating another DB? For example if we select a Project ID from a drop down, Project name should get populated...

• Question
• custom-field
• jira
• jira-core

Hello, when i want to connect to my evaluation instance, JIRA send me this message : error.PNG   Does anyone know how to fix this?  

• Question
• jira
• error
• jira-administration
• server

Hi, Thanks to Atlassian, the new Service Desk 3.2 is out. I need the new Service Desk 3.2 version, but it is unavailable in the Application Version & Licenses page for upgrade. ...

• Question
• jira
• jira-service-desk

I get the following error when i try to display a project's page on projects menu. java.lang.IllegalStateException: Cannot call sendError() after the response has been committed ...

• Question
• jira
• jira-administration
• jira-software

As a user of JIRA's software, I would like a lock button (defaults to on) that prevents issues from being re-organised So that I don't accidentally move issues around when scrolling on a touchscree...

• Question
• backlog
• cloud
• jira
• jira-cloud
• jira-core
• +1 more tag...

• Question
• cloud
• jira
• jira-cloud
• jira-core

we purchase the JIRA serve licesnse at  Sep. last year, can be used for JIra 6.0.4, but now JIRA has changed to JIRA core, the JIRA serve license can't be used for&nbsp...

• Question
• jira
• jira-administration
• jira-core