Jira

Hello! Can I instal JIRA Service desk server to work with JIRA software 6.4.13 without updating JIRA to 7.2 I tried to instal it and JIRA automaticly updatet.

• Question
• jira
• jira-service-desk

When an email is received from JIRA, there is a random name associated with the email address in the "From" field. Please see the screenshots attached to this issue. Pasted image at 2016_10_20 1...

• Question
• cloud
• jira
• jira-cloud
• jira-core

I have an issue after changing workflow shcemes for projects and a global re-indexing. Most of the issues are not shown in the tools (but i know that they are and if you filter them by user they are...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi, I would like to have support on JIRA v7.1.9   Please let me know when this will become available ?   Arek

• Question
• jira
• jira-administration
• jira-software

Hello, I would like to ask, if it is possible to use Jira - cloud hosting by datacenter in Europe? Unfortunately it is company policy. Thank you.      

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi, we are trying to create an application link between JIRA and Fisheye. Both use client side certificates and both certificates are different from each other. It seems that those certificates prev...

• Question
• jira
• jira-administration
• jira-software

Hi I am trying out service desk for my organization and we have a need for a parent child structure of customers. Like a partner having several customers, the partner should be able to open cases as...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

Hello guys, another day, another problem. We have project which has big number of issues raised each week and currently no notification scheme. Getting all the notifications is fine for the develope...

• Question
• jira
• jira-cloud
• jira-core
• notification

Hi, I recently created a custom scripted field [Screenshot A] which shows a result when an issue is created. For some reason, it is not being shown on the list when customising a Board Issue De...

• Question
• addon-com.onresolve.jira.groovy.groovyrunner
• board
• custom-field
• jira
• jira-administration
• +2 more tags...

Hi in our mail audit log we are getting the following failures every single day at different times: * BYE JavaMail Exception: java.io.IOException: Connection dropped by server? * BYE JavaMail Excep...

• Question
• jira
• jira-cloud

• Question
• jira
• jira-administration
• jira-software

Hallo, die Seite auf der man seine Kreditkartendaten ändern kann, wird nicht geöffnet. Was kann ich tun? Viele Grüße Sevda Özdemir

• Question
• jira
• jira-core

How to remove service desk access for selective users - when JIRA Package and JIRA Service Desk package has been enabled for all the users (of JIRA package)?

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

• Question
• jira-administration

Hi, Using JIRA 7.1.7 server + Xporter for JIRA 4.3.0. Does anyone know if there's an escape character for hyperlinks referencing JQL? I'm currently writing an Xporter document (output to Word) a...

• Question
• addon-com.xpandit.plugins.jiraxporter
• jira
• jira-administration
• jira-core
• xporter

Hello, I am looking to possibly separate my Atlassian systems on their own servers, but I need to figure out how to be able to allow the localhost:7990 to be able to be publicly faced as bitbuc...

• Question
• jira
• jira-administration
• jira-core

When I try to export issue an issue filter to CVS, the "time to resolution" SLA does not appear. The column is visible on the filter.    The field is visible on a global context as well, ...

• Question
• jira
• jira-service-desk

Hi Is this correct syntax? I know I am missing some import stuff, but I am reading the groovy documentation and hoping this would be correct? def this = getCustomFieldValue("myField") ?: 0 I...

• Question
• jira
• jira-administration
• jira-core

Any tips/tricks using Script Runner to keep a Parent Story Custom Field in sync with the Sub-Task for that story? I'm able to copy / propagate the Custom Field into the Sub-Task on creation using a ...

• Question
• jira
• jira-software
• scriptrunner

Hi ,  I am using JIRA 7.2 and i see user can move to different state quickly no confirmation is asked from user. many times user does not intend to change the state but in a haste click on...

• Question
• jira
• jira-administration
• jira-core

We are trying to get  a filtered task list by project that is grouped by project.  Example - Project A              &nbsp...

• Question
• jira
• jira-core

I have an approval-style workflow post-function that appends the current user to a multi-user picker custom field. So far I've used the non-groovy "Update Issue Custom Field" post-function to append ...

• Question
• jira
• jira-administration
• jira-software
• scriptrunner

I just finished a clean install of JIRA.  Created an empty database and granted all priv to the user that is connecting to the DB.    When I try to add the system admin account, I ge...

• Question
• jira
• jira-administration
• jira-core

Hi @Jamie Echlin (Adaptavist), Is there any date or guess on when Issue Alternative Assignee is going to be available for 7.2? Just curious as it is the last one holding me back.  Than...

• Question
• issue
• jira
• jira-core

I used to have automatic login when I used JIRA in IE browser unless I actively logged out of JIRA.  Ever since I changed my JIRA password I cannot get that function to work again even...

• Question
• jira-cloud