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Why is backup frequency limited?

Marisa Afuera
Marisa Afuera
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November 21, 2016

I want to make a JIRA backup and "You can not make another backup right now. Approximate time till next allowed backup: 37h 32m".

Could I change this behiavour?

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Rob Woodgate
Rob Woodgate
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November 21, 2016

Hi Marisa,

From this KB article:

You can't "reset the clock" if you're a cloud customer, but you can create a support ticket and they'll do it for you.

Resetting this clock is one of the restricted functions in JIRA cloud, but the link in the KB article to the restricted functions is wrong, so you can find it here.

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