I am the project lead and I get notifications whenever someone does something in our project even though 'unassigned' is default when creating a new user story. Only want notifications if I'm a...
This question is in reference to Atlassian Documentation: Editing and collaborating on issues Ask your question here...
I wonder if I can get a JDBC connection to the JIRA/Confluence database from plugin code and access the tables created by the ActiveObjects plugin. Is that possible? If so: Would that still work re...
By using jql (Not by using plug-ins or ad-ons), how can I get to know total logged hours by individual developers (not issue wise time tracking) for a given period of time? Thanks in advance...
Hi, As off the recent version it is possible to modify the workflow by project admins. Although this is only possible if the project is the only one using the workflow. I have been looking f...
Hi there, since today we have JIRA Software 7.3. There is a new feature for project admins that allow them to edit their workflows in this particular project (described here: https://confluence.atla...
Good afternoon, For PCI compliance purposes, I would to be able to set-up a recurring task that will prompt users to change their passwords every 90 days. Could you please advise if...
Hi All i am planning to upgrade my JIRA from 6.X to 7.0. My question - is it a good practice/recommended to delete the plugin caches before you do the upgrade? In my opinion, If we dele...
OK, so I've used JIRA for quite a few years now but here's a new one I don't know how to solve! Business problem - about 40 projects, each with a few issues in them. I want to see one list where al...
Problem solved
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Hi - I have quite a complex JIRA that requires regular maintenance what I don't want to have to copy and "tweak" for other boards and various other uses as this would become a bit of a nightmare when...
Hi, I'm trying to configure automation options in JIRA Service desk and i've got an error when in the 'then' action I try "Assignee User to Issue" error message : "This action could not ...
I'm trying JIRA Service Desk cloud. I have created, used, then deleted many projects. Projects related entries still exist in various locations in Administration > Issues menu: ISSUE TYPES,&n...
Hi, We would like to offer our clients a standard worklog report electronical within JIRA servicedesk or within the servicedesk portal . As far as i have seen, i can not add worklog informa...
Hi, I want Customers to have an ability to raise request on behalf of other users and also add themselves as the watchers. I looked into the permission and it seems "Modify Reporter" permission is th...
Is it possible to specify Time to SLA per project? Include the (non-)working days?
Hello, I am using Jira Service Desk, I want to know if I can have it for free? how I can download it ?How much does it cost ? Regards
Hi, I want to set issue priority in JIRA Ticket using groovy. We have a drop down list in JIRA ticket which is populated with a default priority once an issue is created. e.g "Priority 6"....
This question is in reference to Atlassian Documentation: Atlassian Support End of Life Policy If the JIRA version has reached the end of support date, is it going to affect the functionality? What...
Hey guys, I have a question regarding checklist validation. Is there a way to use validators in the worklflow, not associated with the issue type, but the request type. I use the sam...
I have a board created for a project. In this board (plan view) there are missing issues from the sprint. The sprint shows all the issues in progress, but not all the 'Done' issues. Some of the 'Done...
Hi All, I have modified my workflow to include several statuses, such as 'on hold' and 'awaiting vendor'. Statuses are global and have no transitions. When these are applied to a ticket th...
Is there a way that I can force comments made against service desk issues via a smart commit when committing code to github, to be internal comments so that the customer doesnt receive them?
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