When running the following command on centos it returns "Could not untar archive. Aborting." ./atlassian-jira-software-7.3.0-x64.bin I'm currently running under root. I have even chmoded the file...
Hi, There are around 7-8 request types in our JSD(server) project. We do not want to group the request types and so these all are appearing vertically(one after another) on the customer portal ...
Hello, I am a new user of JIRA and my company is now using the Xray add on for testing managment solution. But there is a problem, when I follow instructions of "getting started" 's guide I se...
I want a report page in Confluence that shows: All the Epics for a given project - to give me that headlines for my report PROJECT = TestPrj AND issuetype = EPIC All the issues (Story type) tha...
Hi, Please confirm if this is the correct link (https://www.atlassian.com/legal/customer-agreement) to refer regarding the customer agreement to avail JIRA service desk server version for ...
Hi, does anyone use multiple JIRA servicedesk front-ends to spread workload? currently we deployed 1 frontend with 1 backend(db). but I'm exploring the scalability to avoid future headache. if y...
How do I report on customer XX stats. Prior to meetings we prep reports, how many tickets for xx customer, how many tickets achieved SLA. These reports seem to only show the entire JSD?
I'm trying to add the Epic Name field to my screens, but it's saying that it has no context configured. I can't for the life of me figure out how to add that context. Screen Shot 2017-01-22 at 6.58....
When a service desk agent creates a ticket, organization is not automatically added. Is it possible to add this with the automation plugin or with scriptrunner? Issue's created through the customer...
Hi, sorry if I asked like this, it is my first time to use this scrum software development ?,.. My questions are. 1) In creating task, or issues. for example I will assign member of the team to cre...
I have scrum project and bugs aren't shown in backlog and sprint view. How to solve the problem?
Hi all , I have a requirement which is something different . we are having the products . when the customer raise the tickets , the tickets can be resolve by the delivery team or product team or t...
This question is in reference to Atlassian Documentation: Ending a Sprint Ask your question here...
I used the below to create and compress a backup of my mysql JIRA database: #mysqldump -u jiradbuser -p jiradb | gzip -9 > backupjiradb.sql.gz To uncompress: &nb...
This question is in reference to Atlassian Documentation: Creating project-specific releases I have a new project added in my portfolio and I would like to sync it with an existing cross project rel...
This question is in reference to Atlassian Documentation: Application Links Troubleshooting Guide Two applications, JIRA and Confluence, are running on the same machine and connected one to each oth...
Is there any way to use JQL in the advanced search to find JIRA issues that have 1 or more branches associated with them? I read about using https://answers.atlassian.com/questions/3094277...
This is more of a rant than a question, but I'm tired of running into roadblocks in moving my large (20K+) set of issues into JIRA. First, let me state for the record that I believe in workflow, alo...
Background: We have a small team that's brought in to work on specific tasks across all the projects in the company. Usually they're not involved in sprints so they're not involved in every sprint p...
for assignee and reporter.. assignee and reporter both are in global permission. tried user email , userid, user name. but both assignee and reporter and not integrating.JIRA gives errors to i...
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