Export Permisssions in Jira 7.2.3

[Nicole McCue]

Recently upgraded to 7.2.3 and our clients lost the capability to export issues into Excel.  Any ideas how to reset this functionality?

[Deepali Bagul]

Hello @Nic Brough [Adaptavist]

Inside my JIRA home directory  $JIRA_HOME/atlassian-jira/WEB-INF/classes/ their was no jira-config.properties file. As per the docs i created jira-config.properties file and added the line jira.export.excel.enabled=true and restart the JIRA server. but this doesn't work for me on our JIRA 7.2.3

Thanks in advance for your help!

[Nic Brough -Adaptavist-]

It's not a permission, Excel exports are on the way to being totally removed in favour of the improving CSV exports. 

The code might not be there in 7.2.3, but for a couple of versions, it is there and you can activate it.

Stop JIRA, edit <JIRA home>jira-config.properties (you may need to create a new file, it's plain text) and add

jira.export.excel.enabled=true

then restart it.